Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.75
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive salary
full uniform
room discounts
training programs
inclusive work environment
myWellbeing framework
Career growth opportunities

Job Description

IHG Hotels & Resorts is a globally recognized hospitality company dedicated to providing exceptional experiences for guests across its array of hotels worldwide. With a presence in over 100 countries and a workforce of more than 370,000 employees, IHG is committed to fostering an inclusive and collaborative environment where team members can thrive and grow. The company’s mission emphasizes welcoming everyone and celebrating diversity, encouraging employees to bring their authentic selves to work. IHG prioritizes trust, support, and acceptance, promoting equal employment opportunities regardless of race, religion, gender identity, or other protected statuses. Through its innovative myWellbeing framework, IHG also supports the holistic wellbeing of its employees, addressing health, lifestyle, and workplace needs to help individuals flourish both inside and outside of work.

The Room Attendant role at IHG is critical to maintaining the high standards of cleanliness and comfort that guests expect. As a Room Attendant, your responsibilities will revolve around ensuring that every guest room is impeccably prepared and welcoming. This role involves meticulous attention to detail to uphold the hotel’s housekeeping standards and contribute to a memorable guest experience. The position requires physical stamina, with duties performed predominantly on your feet, and includes tasks such as cleaning, stocking supplies, and assisting guests with their needs. Day-to-day activities will vary but commonly include preparing rooms to perfection, supporting deep cleaning projects, and helping guests with any requirements they may have, such as obtaining forgotten personal items or navigating the premises.

This is a non-exempt position with an hourly wage of $17.75, offering a competitive salary that reflects dedication and hard work. In addition to compensation, IHG provides valuable benefits including a full uniform, impressive room discounts, and comprehensive training to promote career development. The company’s culture is designed to help team members succeed in a supportive environment while encouraging growth and innovation. A flexible attitude toward working hours is necessary, as shifts may include nights, weekends, and holidays. Joining IHG means becoming a part of a global family where your passion can shine, and your contributions make a tangible difference to guests and colleagues alike. Whether you meet all qualifications or are still building your experience, IHG welcomes all applicants who share a commitment to excellence and hospitality.

Job Requirements

  • physical fitness to be on your feet most of the day
  • ability to lift items up to 50 pounds or 23 kilograms and or push or pull heavy objects
  • ability to bend and kneel to complete cleaning tasks
  • literacy skills including reading writing and basic maths
  • flexible attitude to shifts including nights weekends and holidays

Job Qualifications

  • literacy skills including reading writing and basic maths
  • flexibility to work nights weekends and holidays
  • physical fitness to be on your feet most of the day
  • ability to lift items up to 50 pounds or 23 kilograms
  • ability to bend and kneel to complete cleaning activities
  • good communication skills to assist guests and work with supervisors

Job Duties

  • making sure every single room is at its absolute best for our guests
  • helping our guests in any way you can whether they’ve forgotten their toothbrush or just need to find the elevator
  • keeping your supervisor in the loop by advising them of any progress or problems
  • monitoring and controlling supplies to minimise waste
  • doing your best to reunite guests with any lost or misplaced items
  • regularly assisting with deep clean projects

Job Criteria

Experience

Entry Level (1-2 years)


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