Room Attendant

W Austin is a vibrant luxury hotel located at 200 Lavaca Street in the heart of Austin, Texas. Part of the globally renowned Marriott International portfolio, W Austin is known for its contemporary style, innovative design, and exceptional guest experiences. The hotel caters to a diverse clientele, including business travelers and tourists who seek a blend of comfort, sophistication, and the lively culture that Austin is famous for. As part of its commitment to guest satisfaction, the hotel emphasizes not only superior accommodations but also an environment that encourages curiosity and exploration, aligning with the larger W Hotels brand mission to Ignite Curiosity and Expand Worlds.

At W Austin, every team member contributes to delivering a memorable stay and unique experience. The hotel’s dedication to a safe, welcoming, and professional work environment is reflected in its policies and culture, which promotes diversity, inclusion, and equal opportunity employment. This approach creates a dynamic workplace where associates’ varied backgrounds and talents are celebrated and encouraged. Employees at W Austin are empowered to bring their best selves to work, supported by a global network through Marriott International and its vast portfolio of luxury hotel brands.

The role of Guest Environment Expert at W Austin is a full-time, non-management position with a competitive hourly wage of $19.62. This position is integral to ensuring the cleanliness, orderliness, and overall appearance of the hotel’s rooms and public areas. Guest Environment Experts are responsible for a variety of housekeeping functions that maintain the standards and ambiance expected by guests. Their work extends beyond simple cleaning tasks; they actively contribute to creating an exceptional guest experience through attention to detail, responsiveness, and professionalism.

They have the freedom to move within their assigned areas and are entrusted to do what is necessary to uphold the hotel's high standards. This includes handling guest requests, restocking supplies, cleaning guest rooms and common areas, and addressing any housekeeping issues that arise. The role requires stamina and physical capability, as it involves standing, sitting, walking for extended periods, and lifting or moving objects up to 50 pounds. Beyond physical tasks, Guest Environment Experts play a crucial role in fostering a hospitable and inviting environment that aligns with the brand's service philosophy of 'Whatever/Whenever'.

Key to success in this role is adherence to company policies, maintaining confidentiality, following health and safety regulations, and exhibiting a professional appearance and communication style. The hotel values candidates who take initiative, work efficiently and effectively, and contribute positively to the team dynamic. If you are passionate about hospitality and eager to join a team that values innovation and excellence, W Austin offers an opportunity to grow your career in a luxury hotel setting while making a tangible impact on the guest experience.