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ROOM ATTENDANT

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
retirement savings plan
Employee assistance program

Job Description

Hyatt Hotels Corporation is a leading global hospitality company with a rich legacy of delivering exceptional guest experiences through its diverse portfolio of luxury and select-service hotels, resorts, and residences. Established with the vision of providing guests with the highest level of service, Hyatt continues to innovate and expand its presence worldwide, offering both business and leisure travelers unique and memorable stays. The company's commitment to quality, guest satisfaction, and employee development creates an empowering environment for associates to grow and thrive.

The role of a Room Attendant at Hyatt is vital in maintaining the hotel's reputation for excellence by ensuring that guest rooms and public areas are spotless, inviting, and well-maintained. Room Attendants contribute directly to guests' comfort and satisfaction by meticulously cleaning and replenishing supplies daily in accordance with Hyatt's rigorous standards and safety protocols. This position often involves more than basic cleaning tasks; it includes conducting deep cleaning activities and supporting preventative maintenance efforts to uphold the integrity and aesthetic appeal of the hotel spaces.

The Room Attendant position is designed for individuals who are detail-oriented, dedicated, and enthusiastic about the hospitality industry. Associates work daily in a fast-paced environment that demands high performance and a service-oriented mindset. Hyatt fosters a supportive and inclusive workplace culture where teamwork and professional growth are highly encouraged. The position requires flexibility, including mandatory weekend and holiday shifts, reflecting the 24/7 nature of hospitality services.

This opportunity is ideal for individuals eager to build a rewarding career within the hotel industry while contributing to memorable guest experiences. The role offers career enrichment through hands-on learning, interaction with diverse guests, and exposure to the operational aspects of a full-service hotel. Hyatt’s focus on employee well-being and advancement makes this role not just a job but a stepping stone for future opportunities within the company or the broader hospitality field.

Applicants for the Room Attendant role will join a team that values excellence, integrity, and respect, ensuring that each guest enjoys a comfortable and pleasant stay. The shift is from 8:00 AM to 4:30 PM, with two consecutive days off and a rotating schedule that includes weekends and holidays. Hyatt also provides a good faith estimate of the work schedule upon hire, helping associates manage their work-life balance effectively.

Overall, this position at Hyatt offers a unique blend of routine and challenge, making it perfect for those who take pride in maintaining cleanliness and hospitality standards. With a focus on safety, teamwork, and guest satisfaction, the Room Attendant role is a key contributor to the hotel’s operational success and the overall guest experience.

Job Requirements

  • High school diploma or equivalent preferred
  • previous cleaning or housekeeping experience preferred
  • availability to work weekends and holidays
  • physical capability to perform continuous movement and lift up to 50 pounds
  • basic English communication skills
  • willingness to comply with company uniform and personal protective equipment policies

Job Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment
  • previous cleaning or housekeeping experience preferred
  • strong attention to detail
  • ability to communicate effectively with guests and team members verbally and/or in written form with basic English communication skills
  • ability to work a flexible schedule including weekends and holidays
  • ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds
  • ability to lift or move up to 50 pounds occasionally
  • ability to stand and walk for an entire shift and perform repetitive motions

Job Duties

  • Thoroughly clean and restock the required number of guest rooms per shift
  • clean, dust, polish, and vacuum guest rooms and bathrooms to meet hotel standards
  • change linens and make guest beds
  • restock all guest room supplies
  • remove all trash and dirty linen from guest rooms
  • clean and sanitize public area spaces as assigned
  • approach all encounters with guests and colleagues in a friendly, service-oriented manner

Job Criteria

Experience

Entry Level (1-2 years)


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