ROOM ATTENDANT

Laredo, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.75 - $13.50

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

uniform provided

flexible scheduling

Job Description

Our establishment is a well-regarded hotel known for its commitment to providing exceptional guest experiences through meticulous attention to cleanliness and comfort. We take pride in maintaining a welcoming atmosphere that reflects our dedication to high standards of hospitality. Our team is fundamental in upholding the brand's reputation by ensuring every guest room meets rigorous cleanliness and service criteria.

We are currently seeking a diligent and detail-oriented Housekeeping Room Attendant to join our dynamic team. This full-time position plays a critical role in delivering outstanding guest services by cleaning and servicing guest rooms and bathrooms efficiently and thoroughly. The role involves changing linens, vacuuming, dusting surfaces, cleaning mirrors, and ensuring that every room is inviting and up to our brand standards. You will also be responsible for maintaining the organization and security of your supplies and equipment, promptly reporting maintenance issues or safety concerns, and responding to guest requests and concerns with professionalism and friendliness.

As part of your duties, you will follow specific procedures and company standards, including team cleaning initiatives and self-inspection programs, aimed at guaranteeing cleanliness excellence. Communication with front desk and management is key to ensure smooth operations and guest satisfaction. Your professionalism, appearance, and adherence to company policies are essential components of your contribution to the overall guest experience. This role offers the opportunity to be an integral part of a service-oriented environment where your efforts directly enhance guest comfort and satisfaction. The position is ideal for someone with a preference or background in hotel housekeeping who is committed to delivering high-quality service in a structured, supportive work environment.

Job Requirements

High school diploma or equivalent
Previous housekeeping experience preferred
Ability to handle physical demands of the job such as lifting and standing for long periods
Good communication skills
Ability to follow instructions and work independently
Availability to work flexible hours including weekends and holidays
Reliable and punctual
Adherence to company policies and standards

Job Qualifications

Previous experience in hotel housekeeping preferred
Ability to follow detailed cleaning procedures and standards
Strong communication skills for reporting and guest interaction
Ability to work efficiently both independently and as part of a team
Basic knowledge of cleaning chemicals and proper usage
Ability to stand for long periods and perform physical tasks related to cleaning
Attention to detail and commitment to maintaining a clean and safe environment

Job Duties

Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards
Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms
Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms
Cleans all mirrors
Notifies guest services (front desk) when service is complete so rooms may be sold
Reports any room unable to be serviced within appropriate time standards to the supervisor
Reports needed repairs of unsafe conditions to the supervisor
Responds to requests from guests, supervisors or management in a timely and efficient manner
Maintains linen cart and supplies neat and organized to department standards
Maintains the security of equipment, keys, and supplies issued each day
Reports lost and found articles to the supervisor
Replaces light bulbs
Transports trash and waste to disposal area
Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen
Cleans rooms in accordance to the specific brand and company minutes per room standard
Follows procedures for team cleaning and self-inspecting program
Responds quickly to guest requests in a friendly manner
Reports appropriate complaints or requests to the appropriate department
Follows up to ensure guest satisfaction
Keeps Room Attendant station clean and organized, and makes Sofa beds
Provides a professional image at all times through appearance and dress
Follows company policies and procedures
Other duties as assigned by supervisor or management