Room Attendant

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible scheduling

Job Description

Choice Hotels International, Inc (NYSE: CHH) stands as one of the largest lodging franchisors in the world, with a remarkable footprint encompassing over 7,400 hotels and more than 625,000 rooms across 45 countries and territories. The company prides itself on being a prominent challenger in the upscale lodging segment, while firmly established as a leader in midscale and extended stay accommodations. With a diverse portfolio of 22 distinct brands, Choice Hotels caters to a broad spectrum of travelers, from those seeking full-service upper upscale properties to guests looking for midscale, extended stay, or economy options. This extensive range enables the... Show More

Job Requirements

high school diploma or equivalent
at least one year of housekeeping or hospitality experience
ability to perform repetitive hand and arm movements
ability to lift up to 50 pounds
ability to pull or push up to 100 pounds
ability to squat, bend, kneel and twist
ability to stand for long periods of time
willingness to work flexible hours including weekends and holidays
adherence to all hotel policies and procedures

Job Qualifications

minimum one-year hospitality experience in housekeeping
ability to follow instructions and communicate effectively
strong attention to detail
commitment to exceptional guest service
ability to clean multiple room types and meet daily cleaning quotas
willingness to work flexible schedules including weekends and holidays
ability to adhere to hotel policies and procedures

Job Duties

clean assigned guest rooms or suites per brand standards including making beds, vacuuming, dusting and cleaning bathrooms
maintain cleaning protocols and ensure sanitation
empty trash containers and replace liners
restock usable items in guest rooms such as soap, towels, amenities and paper products
remove and dispose of guest room trays, glassware and silverware appropriately
clean and vacuum exterior entryways and hallways
maintain linen closets and supply areas in a clean and organized manner
attend promptly to guest laundry and dry-cleaning orders
notify supervisor of special guestroom issues or maintenance needs
handle guest complaints or requests and escalate if necessary
secure rooms upon leaving
create guest satisfaction through genuine hospitality adhering to brand standards
provide timely and effective guest problem resolution
perform other duties as required by management

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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