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ROOM ATTENDANT

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Hyatt Place is a part of the globally recognized Hyatt Hotels Corporation, which has earned its reputation by providing guests with memorable experiences that transcend traditional hotel stays. Known for combining dramatic design, innovative cuisine, and attentive service, Hyatt aims to inspire guests and create environments where comfort and style go hand in hand. Hyatt Place offers a distinct hotel experience marked by a relaxed atmosphere coupled with uncompromising standards of service and hospitality. This brand is designed for travelers seeking a fresh and rejuvenating stay, balancing modern amenities with an inviting ambiance.

The role of Room Attendant/Housekeeping Host at Hyatt Place is pivotal in delivering the high quality of guest service and maintaining the hotel’s commitment to excellence. In this position, individuals are entrusted with creating a welcoming and spotless environment that feels larger than home, providing guests with a comfortable and inviting space throughout their stay. This role not only involves rigorous attention to detail in cleaning guest rooms but also requires warm, helpful interactions with guests to enhance their overall experience.

Room Attendants ensure that guest rooms are impeccably maintained, which includes dusting, vacuuming, making beds, replenishing supplies, and addressing any specific guest requests related to room cleanliness and comfort. Additionally, this role embodies the spirit of teamwork and supports the hotel’s goal of delivering excellent customer service in a fast-paced setting. To succeed, one must have prior cleaning experience and a strong ability to communicate effectively with guests and team members. This position requires physical stamina as lifting, pulling, and pushing items are common tasks. The successful candidate must also be adaptable, eager to learn quickly, and able to multi-task while maintaining a keen eye for cleanliness and guest satisfaction.

Hyatt Place values employees who demonstrate a genuine desire to meet and exceed guest needs, particularly during busy periods including weekends and holidays. Employees in this role play an indispensable part in shaping the guest’s impression of the hotel, representing Hyatt Place’s standards in every interaction and task. The employment type for this role is typically full-time or part-time, depending on the hotel's staffing needs, with competitive pay reflective of the hospitality industry standards. For those passionate about hospitality and committed to providing exceptional guest service within a reputable and growing hotel brand, the Room Attendant/Housekeeping Host position at Hyatt Place offers a rewarding career path.

If you are someone who values order, cleanliness, and exceptional service, and you thrive in a dynamic hotel environment, then Hyatt Place is the place to grow your career and make a meaningful impact on guests’ stays.

Job Requirements

  • Must be 18 years or older
  • Ability to work weekends and holidays
  • Ability to lift, pull, and push moderate weight (minimum 20 lbs)
  • Prior cleaning experience
  • Customer service experience
  • Strong command of English language
  • Ability to learn quickly
  • Ability to multitask
  • Ability to work in a fast-paced environment

Job Qualifications

  • Prior cleaning experience
  • Customer service experience preferably in a hotel or related field
  • Strong command of the English language including speaking, reading and writing
  • Ability to learn quickly and work in a fast-paced environment
  • Capable of multitasking effectively

Job Duties

  • Maintain cleanliness of assigned guest rooms
  • Provide welcoming and helpful service to guests
  • Make beds, dust, vacuum, and clean bathrooms
  • Replenish room supplies and amenities
  • Respond to guest requests related to housekeeping
  • Collaborate with team members to ensure efficient operations
  • Adhere to safety and hygiene standards

Job Criteria

Experience

Entry Level (1-2 years)


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