Job Overview

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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement plan
Paid holidays
Paid Time Off
Employee assistance program

Job Description

Peachtree Group is a reputable hospitality company dedicated to providing exceptional guest experiences in the lodging industry. With a commitment to quality and service excellence, Peachtree Group operates a range of hotels designed to cater to the comfort and needs of travelers. Known for fostering a supportive work environment and valuing employee contributions, the company is dedicated to delivering outstanding hospitality services while promoting growth and teamwork among its staff.

The Room Attendant role at Peachtree Group is a crucial position within the Housekeeping Department responsible for the daily ownership and operational execution of housekeeping duties. This role involves a variety of tasks focused on maintaining cleanliness, order, and guest satisfaction throughout the hotel. The Room Attendant must be proficient in servicing guest rooms to established standards, ensuring that each room is clean, tidy, and ready for guest arrival. Additionally, the position requires effective communication skills to interact with both guests and housekeeping staff, facilitating smooth coordination and prompt resolution of requests or issues. Teamwork plays a fundamental role, as room attendants work closely with other housekeeping members to uphold the department's high standards.

The role demands attention to detail, physical stamina, and a proactive approach to managing the housekeeping workload, including cleaning, maintenance, laundry duties, and restocking supplies. A significant responsibility for room attendants is to uphold superior customer service by assisting guests courteously and addressing their needs promptly. Reporting maintenance issues or damages and handling lost and found items are vital parts of the job that contribute to the overall guest experience and operational efficiency. Peachtree Group offers this position as full-time employment with a supportive environment that encourages employee development and satisfaction. Through this role, individuals have the opportunity to contribute meaningfully to the hospitality industry while benefiting from a comprehensive range of benefits designed to support their professional and personal well-being.

Job Requirements

  • high school diploma or equivalent
  • ability to communicate with guests and staff effectively
  • physical ability to perform cleaning and housekeeping tasks
  • willingness to work flexible hours including weekends and holidays
  • reliable and punctual
  • basic knowledge of cleaning products and safety procedures

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • good communication skills
  • ability to work effectively in a team environment
  • attention to detail
  • physical stamina to perform cleaning duties
  • customer service orientation

Job Duties

  • cleaning and servicing assigned rooms or areas according to established standards and procedures
  • clean and arrange guest rooms to hotel standards for guest arrival
  • clean and maintain common areas of the hotel
  • perform laundry duties as necessary
  • stock and maintain housekeeping supply rooms
  • ensure a high level of customer service is performed at all times
  • assist guests with requests and questions as necessary
  • report any damages or repairs needed to management
  • report all lost and found items to the Housekeeping Manager

Job Criteria

Experience

No experience required


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