Job Overview
Compensation
Hourly
Range $10.00 - $18.50
Work Schedule
Flexible
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a prominent hospitality management company that oversees an extensive portfolio of hotels and boasts a robust pipeline of new properties and acquisitions. The company is dedicated not just to expanding its numbers but more importantly to nurturing a culture that values people — both Team Members and guests alike. Ascent Hospitality's core philosophy centers around delivering memorable experiences through exceptional service, teamwork, and effective communication. This commitment has established the company as a distinguished employer in the hospitality industry, valuing passion, professionalism, and a collaborative spirit.
The role of Rooftop Server at Ascent Hospitality is an exciting opportunity designed for individuals who excel in providing top-notch food and beverage service in unique rooftop dining and lounge environments. The Rooftop Server plays a vital role in ensuring the guest experience is outstanding by delivering prompt, courteous, and professional service that aligns with company and brand standards. This position requires a balance of attentiveness, knowledge of menu offerings, and the ability to maintain a welcoming atmosphere in a fast-paced setting.
As a Rooftop Server, you will be the face of the rooftop dining experience, greeting guests warmly and responding promptly to their needs to create lasting positive impressions. You will be responsible for accurately entering orders into the Point-of-Sale system, serving food and beverage items with care, and maintaining the cleanliness and operational readiness of the rooftop service area. This role demands a proactive guest service approach, excellent communication skills, and the ability to work both independently and collaboratively with a team. Flexibility is also crucial, as this position requires working evenings, weekends, and holidays.
The position offers a competitive compensation package along with comprehensive benefits including medical, dental, vision, and life insurance, a 401(k) plan with employer match, paid time off, uniforms where applicable, and access to a Team Member Hotel Discount Program. This opportunity not only provides the chance to develop professional skills in a dynamic hospitality environment but also allows you to be part of a company that truly values and invests in its people and their career growth.
Joining Ascent Hospitality as a Rooftop Server means becoming part of a culture devoted to exceeding guest expectations, fostering meaningful teamwork, and delivering hospitality excellence. If you are passionate about providing outstanding service, possess strong interpersonal skills, and thrive in a lively, people-focused setting, this role is a perfect match for you.
The role of Rooftop Server at Ascent Hospitality is an exciting opportunity designed for individuals who excel in providing top-notch food and beverage service in unique rooftop dining and lounge environments. The Rooftop Server plays a vital role in ensuring the guest experience is outstanding by delivering prompt, courteous, and professional service that aligns with company and brand standards. This position requires a balance of attentiveness, knowledge of menu offerings, and the ability to maintain a welcoming atmosphere in a fast-paced setting.
As a Rooftop Server, you will be the face of the rooftop dining experience, greeting guests warmly and responding promptly to their needs to create lasting positive impressions. You will be responsible for accurately entering orders into the Point-of-Sale system, serving food and beverage items with care, and maintaining the cleanliness and operational readiness of the rooftop service area. This role demands a proactive guest service approach, excellent communication skills, and the ability to work both independently and collaboratively with a team. Flexibility is also crucial, as this position requires working evenings, weekends, and holidays.
The position offers a competitive compensation package along with comprehensive benefits including medical, dental, vision, and life insurance, a 401(k) plan with employer match, paid time off, uniforms where applicable, and access to a Team Member Hotel Discount Program. This opportunity not only provides the chance to develop professional skills in a dynamic hospitality environment but also allows you to be part of a company that truly values and invests in its people and their career growth.
Joining Ascent Hospitality as a Rooftop Server means becoming part of a culture devoted to exceeding guest expectations, fostering meaningful teamwork, and delivering hospitality excellence. If you are passionate about providing outstanding service, possess strong interpersonal skills, and thrive in a lively, people-focused setting, this role is a perfect match for you.
Job Requirements
- Ability to communicate effectively in English
- Strong guest service and interpersonal skills
- Professional appearance and adherence to company grooming standards
- Ability to work independently and as part of a team
- Ability to handle multiple tasks in a fast-paced environment
- Availability to work flexible schedules, including evenings, weekends, and holidays
- Ability to remain calm and professional under pressure
- Ability to stand and walk for extended periods
- Ability to carry trays and lift up to 25 pounds without assistance
- Ability to bend, reach, stoop, and perform repetitive motions
- Ability to work in indoor and outdoor rooftop environments and varying weather conditions
Job Qualifications
- High School Diploma or equivalent preferred
- Prior restaurant, hotel, or food and beverage experience preferred
- Excellent customer service skills required
- Must obtain required alcohol service certification (if applicable) within 30 days of hire
- Strong communication and teamwork skills
Job Duties
- Greet all guests with professionalism, eye contact, and a warm welcome
- Provide attentive and personalized food and beverage service in the rooftop service area
- Maintain a proactive guest service approach at all times
- Maintain full knowledge of all menu items, specials, and beverage offerings
- Accurately enter orders into the Point-of-Sale (POS) system
- Serve food and beverages according to company and brand standards
- Monitor guest satisfaction and respond promptly to guest needs
- Assist with set-up, cleanliness, and organization of the rooftop service area
- Maintain cleanliness and proper sanitation of assigned service stations
- Restock supplies and maintain operational readiness
- Communicate effectively with management and team members
- Follow all company policies, procedures, and brand service standards
- Perform other duties as assigned by management
Job Criteria
Experience
No experience required
Job Location
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