Rockford - Sales and Customer Service Representative - Part time (29 hrs/wk)
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
Starting pay of $17 plus per hour with weekly incentives
401K with 200% company match up to 6% vested immediately
Typical annual raises and yearly bonuses
Advancement opportunities
Comprehensive training and supportive management
Drug-free and safe workplace environment
Job Description
Naturescape is a well-established, family-owned lawn and landscape care company with a strong commitment to customer satisfaction and employee well-being. Founded in 1986 in Appleton, Wisconsin, Naturescape has grown its presence over the years to operate 42 locations across the Midwest and South. This expansion is a testament to their dedication to providing the highest quality service at affordable prices while maintaining a personal touch that customers appreciate. At Naturescape, the focus is not only on creating beautiful lawns and landscapes but also on building long-term relationships with both customers and employees. The company's culture emphasizes teamwork, respect, and ongoing... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work 29 hours per week Monday through Thursday 8 a.m. to 5 p.m. and Friday 8 a.m. to 12 p.m.
- Strong verbal and written communication skills
- Basic computer literacy
- Customer-focused with patience and problem-solving skills
- Positive attitude and willingness to learn
- Ability to work as part of a close-knit team
Job Qualifications
- Strong communication skills for phone and email
- Positive mindset with a solution-focused attitude
- Comfortable engaging with customers and asking for sales
- Basic computer and typing skills
- Willingness to learn and adaptability to training
- Previous experience as an office assistant, receptionist, customer service representative, or sales associate is beneficial
Job Duties
- Check customer emails and voicemails and respond with care
- Identify and pursue sales opportunities to meet customer needs
- Build long-term relationships by assisting customers with lawn and landscape aspirations
- Process daily branch mail and support smooth operations
- Reconnect with customers during winter months for seasonal setup
- Engage in real conversations with customers and confidently ask for the sale
- Collaborate with the team to ensure customer satisfaction and operational efficiency
Job Location
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