Rock & Brews Server (PT)

Potawatomi Casino Hotel Rock & Brews is a dynamic hospitality establishment located within the acclaimed Potawatomi Casino. Known for delivering exceptional dining experiences in a vibrant atmosphere, Rock & Brews combines a rock-and-roll theme with upscale casual dining, offering guests a unique blend of great food, drinks, and entertainment. Operating within a world-class casino hotel environment, this venue demands high standards of service, teamwork, and guest engagement to ensure every patron enjoys a memorable visit. Rock & Brews serves a diverse clientele, from casino visitors and hotel guests to local residents seeking a lively place to dine or unwind. With a focus on quality and customer satisfaction, the team at Rock & Brews takes pride in crafting a welcoming and high-energy environment where every employee is valued as part of a cohesive, hardworking team.

The Server role at Potawatomi Casino Hotel Rock & Brews is crucial to maintaining the venue's reputation for excellent service and hospitality. This position requires an individual who thrives in fast-paced environments and is passionate about delivering outstanding customer experiences. As a Server, you will be the face of the venue, responsible for greeting guests with warmth and professionalism, taking and serving accurate food and beverage orders, and monitoring the responsible service of alcohol. You will work closely with your team members to ensure smooth operations while keeping a clean and well-organized workstation. The role is flexible, necessitating the ability to work various shifts, including irregular hours, extended shifts, weekends, and holidays, to meet the needs of the business and its guests.

Starting at $7.25 per hour plus tips, this position offers a competitive pay rate with opportunities for tipping, which can significantly increase overall earnings. Potawatomi Casino Hotel Rock & Brews supports its employees through various comprehensive benefits, including paid time off, medical, dental, vision, and life insurance, a 401(k) retirement plan with company match, and even unique perks like free onsite health clinics and educational programs. The environment encourages growth, learning, and advancement through paid training, recognition events, and referral bonuses, crafting a rewarding career path in the hospitality industry.

Successful candidates must demonstrate excellent communication skills, hospitality awareness, attentiveness, patience, and an ability to effectively use point-of-sale systems. The job also requires obtaining Responsible Alcohol and ServSafe certifications within 90 days of employment. This position is ideal for individuals looking to grow their experience in a supportive setting where customer satisfaction and teamwork are prioritized.