
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $11.10 - $1.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Job Description
Rock & Brews is a vibrant and dynamic dining establishment known for its energetic atmosphere, exceptional guest service, and a comprehensive menu that combines classic American fare with an innovative beverage selection. Founded with the mission to provide an entertaining and memorable experience, Rock & Brews has established itself as a premier location for both locals and visitors seeking a lively yet welcoming environment. The restaurant prides itself on maintaining a culture of integrity, professionalism, and customer-centric values, making it one of the top choices for casual dining and social gatherings. As part of a larger hospitality group, Rock & Brews benefits from a network of resources and experience, enabling continuous growth and an unwavering commitment to excellence. Rock & Brews operates in fast-paced settings, including venues integrated with casinos and hotels, thus demanding flexibility and adaptability from its team members to meet the diverse needs of its clientele. Working in such a setting offers employees exposure to a broad spectrum of guests ranging from everyday diners to high-profile event attendees, thus enriching the professional experience.
The role of Bartender at Rock & Brews offers an exceptional opportunity for customer service enthusiasts with a talent for mixology and guest engagement. Starting at $11.10 per hour plus tips, this position requires candidates who are eager to embrace a flexible work schedule due to the variable shift times including late nights, early mornings, weekends, and holidays. The Bartender contributes significantly to the overall guest experience by efficiently mixing and pouring beverages as specified by recipe cards, accurately handling financial transactions, and maintaining a clean and safe work environment. The ability to work collaboratively within a team is crucial, as is demonstrating top-notch organizational skills and a genuine passion for hospitality. Bartenders at Rock & Brews are ambassadors of the brand, expected to uphold the highest standards of service integrity and ethical conduct. The job also requires obtaining and maintaining relevant bartender licenses and certifications within specified timeframes to ensure compliance with responsible alcohol service programs. Beyond the technical skills, this position demands stamina and physical ability to handle the rigors of the job, including standing for long periods and lifting moderate weights. Prior experience handling high volume bartending and cash transactions is highly valued, as is familiarity with point-of-sale (POS) systems. This role is ideal for professionals who thrive in energetic environments and want to contribute to a well-respected hospitality team while continuing to develop their bartending expertise and interpersonal skills.
The role of Bartender at Rock & Brews offers an exceptional opportunity for customer service enthusiasts with a talent for mixology and guest engagement. Starting at $11.10 per hour plus tips, this position requires candidates who are eager to embrace a flexible work schedule due to the variable shift times including late nights, early mornings, weekends, and holidays. The Bartender contributes significantly to the overall guest experience by efficiently mixing and pouring beverages as specified by recipe cards, accurately handling financial transactions, and maintaining a clean and safe work environment. The ability to work collaboratively within a team is crucial, as is demonstrating top-notch organizational skills and a genuine passion for hospitality. Bartenders at Rock & Brews are ambassadors of the brand, expected to uphold the highest standards of service integrity and ethical conduct. The job also requires obtaining and maintaining relevant bartender licenses and certifications within specified timeframes to ensure compliance with responsible alcohol service programs. Beyond the technical skills, this position demands stamina and physical ability to handle the rigors of the job, including standing for long periods and lifting moderate weights. Prior experience handling high volume bartending and cash transactions is highly valued, as is familiarity with point-of-sale (POS) systems. This role is ideal for professionals who thrive in energetic environments and want to contribute to a well-respected hospitality team while continuing to develop their bartending expertise and interpersonal skills.
Job Requirements
- High school diploma or equivalent preferred
- Six months of high volume bartending experience required
- Cash handling experience preferred
- Experience with point-of-sale (POS) systems preferred
- Ability to obtain and maintain a City of Milwaukee bartender's license within 90 days
- Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
- Ability to maintain discretion in handling confidential information
- Ability to interact with guests and team members professionally
- Ability to work irregular hours including late nights, early mornings, weekends, and holidays
- Ability to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit, and move freely throughout the property for duration of scheduled shift
- Frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms
- Must be able to operate a personal computer/point-of-sale (POS) system
- Required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis and up to 50 pounds occasionally with assistance
- Must wear all required personal protective equipment (PPE) while performing job duties
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Job Qualifications
- A high school diploma or equivalent is preferred
- Six months of high volume bartending experience is required
- Cash handling experience is preferred
- Experience with point-of-sale (POS) systems preferred
- Ability to obtain and maintain a City of Milwaukee bartender's license within 90 days
- Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
- Ability to maintain discretion in handling confidential information
- Ability to interact with guests and team members professionally
- Ability to work irregular hours including late nights, early mornings, weekends, and holidays
Job Duties
- Mix or pour drinks per recipe cards using accurate measures and proper glassware
- Fill orders for servers and occasionally serve directly to guests
- Greet guests with a friendly expression of acknowledgement
- Assess, anticipate, and attend to guest needs or concerns in a prompt and courteous manner
- Use point-of-sale (POS) system to accurately enter orders, dispense correct change, and process credit card and other transactions
- Ensure proper procedures are followed for handling of financial transactions, including balancing bank to sales report
- Monitor responsible alcohol service to guests
- Maintain a clean, well-stocked, and safe working environment
- Maintain complete knowledge of menu and beverage selection to include wine, liqueur, liquor, champagne, and beer
- Maintain thorough knowledge of casino and hotel to answer guest questions and provide directions
- Clear and clean tables as needed
- Remove discarded debris and take all dirty dishes and trays to dish tank
- Work in other venues as required, based on business needs
- Perform job duties in full compliance with the departmental internal controls, policies, procedures, and regulations
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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