Robson Ranch Bakery - Cake Decorator - Part time

H-E-B is a well-established supermarket chain known for its commitment to quality products and excellent customer service across its various departments. As a company that prides itself on providing fresh and high-quality food products to customers, H-E-B operates numerous stores throughout multiple regions, creating a dynamic and rewarding work environment focused on teamwork, customer satisfaction, and operational excellence.

The Cake Decorator position at H-E-B plays a crucial role in enhancing the bakery department by providing expertly decorated cakes that meet the company’s high standards of quality and presentation. This role requires an individual who possesses strong decorating skills, the ability to handle multiple tasks efficiently, and a dedication to delivering an outstanding customer experience. The employment type for this position typically falls under retail food service with a focus on hands-on production and customer interface.

In this position, the Cake Decorator is responsible for applying various techniques to decorate cakes, including writing on cakes with icing and following visual training aids to ensure consistency and appeal. The role involves reading and executing daily production lists to maintain a steady flow of fresh products to the sales floor and the showcase. The decorator will also be tasked with planning and organizing daily workloads while maintaining compliance with food safety and sanitation standards as per H-E-B’s policies.

Customer service is emphasized in this role, as the Cake Decorator must interact with customers by taking precise cake orders, answering product-related questions, and using suggestive selling techniques to increase departmental sales. The decorator should demonstrate strong communication and interpersonal skills to build rapport with customers and assist them effectively.

The job also involves various food preparation and merchandising activities such as slicing, packaging, labeling, and rotating cake products to ensure freshness and visual appeal. Recording production and shrink data are essential functions that aid in effective production planning and inventory management.

Food safety and sanitation are paramount; therefore, candidates must maintain a clean work environment, comply with all safety standards, and carefully operate all bakery equipment. The physical demands include standing for long periods, lifting items up to 40 lbs, and performing repetitive motions like reaching, bending, and crouching. Candidates should be comfortable working in fast-paced retail environments with changing temperature conditions and occasional exposure to noise.

Ideal candidates are those aged 18 or older with at least one year of related experience, a high school diploma or equivalent, and the ability to utilize computer systems necessary for the role. Completion of company orientation and safety training are required to ensure compliance with operational standards. This position offers individuals a chance to grow their skills in bakery production while contributing to customer satisfaction and the success of H-E-B’s bakery department.