
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $1.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible schedule
Job Description
H-E-B is a renowned American supermarket chain headquartered in San Antonio, Texas, known for its dedication to customer satisfaction and quality food products. With a wide range of grocery store offerings, including fresh produce, bakery items, and deli services, H-E-B has established itself as a community-focused retailer that emphasizes superior service and high standards. This thriving company values innovation, community involvement, and the continuous development of its employees, making it a preferred employer in the retail grocery sector. As an established leader in the supermarket industry, H-E-B offers a dynamic and supportive work environment that encourages learning, growth, and teamwork.
The role of Cake Decorator at H-E-B is essential for maintaining the bakery department's reputation for quality and customer satisfaction. This position involves applying proper decorating techniques to produce visually appealing and delicious cakes that meet company guidelines and customer expectations. The Cake Decorator is responsible for preparing fresh products daily, packaging and merchandising bakery items effectively, and ensuring that all products comply with department and food safety standards. The job requires precise attention to detail, a commitment to food safety, and excellent customer service skills. Cake Decorators take customer orders accurately, provide meaningful product information, and assist customers in making selections that suit their needs. Additionally, they utilize suggestive selling techniques to drive department sales, enhancing the shopping experience and contributing to the overall success of the store.
This role is suited for individuals who enjoy working in a fast-paced retail environment and have a passion for creativity in decorating baked goods. It requires good physical stamina, as partners will stand for extended periods, handle equipment, and perform tasks that include lifting and reaching. The position demands familiarity with food safety regulations and company protocols to maintain a clean and safe workspace. In addition to production responsibilities, the Cake Decorator manages inventory by recording production and shrink to support efficient production planning. The role also involves operating and maintaining bakery equipment responsibly to ensure smooth daily operations.
Candidates interested in this opportunity should be at least 18 years old and possess a minimum of one year of relevant experience in cake decorating or a related field. Essential skills include strong customer service, communication, and interpersonal aptitudes, along with basic computer literacy to handle various system equipment such as scales and label machines. Educational requirements include a high school diploma or GED or an equivalent qualification. New hires must complete company orientation, safety training, and eCommerce online ordering training to fully integrate into the team and uphold company standards. Overall, the Cake Decorator role at H-E-B offers a rewarding career path for individuals who are detail-oriented, creative, and committed to delivering exceptional customer experiences within a well-established and reputable supermarket chain.
The role of Cake Decorator at H-E-B is essential for maintaining the bakery department's reputation for quality and customer satisfaction. This position involves applying proper decorating techniques to produce visually appealing and delicious cakes that meet company guidelines and customer expectations. The Cake Decorator is responsible for preparing fresh products daily, packaging and merchandising bakery items effectively, and ensuring that all products comply with department and food safety standards. The job requires precise attention to detail, a commitment to food safety, and excellent customer service skills. Cake Decorators take customer orders accurately, provide meaningful product information, and assist customers in making selections that suit their needs. Additionally, they utilize suggestive selling techniques to drive department sales, enhancing the shopping experience and contributing to the overall success of the store.
This role is suited for individuals who enjoy working in a fast-paced retail environment and have a passion for creativity in decorating baked goods. It requires good physical stamina, as partners will stand for extended periods, handle equipment, and perform tasks that include lifting and reaching. The position demands familiarity with food safety regulations and company protocols to maintain a clean and safe workspace. In addition to production responsibilities, the Cake Decorator manages inventory by recording production and shrink to support efficient production planning. The role also involves operating and maintaining bakery equipment responsibly to ensure smooth daily operations.
Candidates interested in this opportunity should be at least 18 years old and possess a minimum of one year of relevant experience in cake decorating or a related field. Essential skills include strong customer service, communication, and interpersonal aptitudes, along with basic computer literacy to handle various system equipment such as scales and label machines. Educational requirements include a high school diploma or GED or an equivalent qualification. New hires must complete company orientation, safety training, and eCommerce online ordering training to fully integrate into the team and uphold company standards. Overall, the Cake Decorator role at H-E-B offers a rewarding career path for individuals who are detail-oriented, creative, and committed to delivering exceptional customer experiences within a well-established and reputable supermarket chain.
Job Requirements
- 18 plus years of age
- one plus years of experience
- knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- high school diploma or GED or equivalent
- completion of company orientation
- safety training
- eCommerce online ordering training upon hire
Job Qualifications
- High school diploma or GED or equivalent
- one plus years of experience
- knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- completion of company orientation
- safety training
- eCommerce online ordering training upon hire
Job Duties
- Provides superior customer service
- takes cake orders from customers by telephone or in person with a high level of accuracy
- answers customer questions regarding products and assists them with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per visual training aids
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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