RN Supervisor Urgent Care Services, Brickell, $20000 Bonus,FT

Baptist Health is the largest not-for-profit healthcare organization in the region, renowned for its commitment to medical excellence and compassionate care. With a vast network of 12 hospitals, over 29,000 dedicated employees, more than 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties, Baptist Health is a prominent healthcare provider in South Florida. The organization boasts internationally recognized centers of excellence specializing in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Supported by philanthropy and driven by a strong faith-based mission, Baptist Health has maintained its reputation for quality care and community involvement. For 26 consecutive years, Baptist Health has been named one of Fortune's 100 Best Companies to Work For, reflecting its exemplary workplace culture and dedication to employee satisfaction. In the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, garnering 63 high-performing honors.

What distinguishes Baptist Health is its people. The organization prides itself on forming meaningful personal connections that extend beyond work, fostering a supportive and compassionate environment for employees, patients, and their families. Many team members at Baptist Health relate personally to the experiences of patients, reinforcing the organization’s commitment to empathetic, high-quality care. The culture is deeply rooted in purpose, with every employee playing a crucial role in positively impacting the community. In addition to its focus on patient care, Baptist Health emphasizes professional and personal growth for its employees. The organization’s “grow our own” philosophy champions long-term career development supported by comprehensive benefits and resources such as career growth opportunities, health and wellness programs, tuition reimbursement, and initiatives that help reduce out-of-pocket healthcare costs. This holistic approach ensures that employees feel valued, supported, and motivated to deliver exceptional care every day.

The role of Urgent Care Center (UCC) Operations Coordinator is a vital administrative leadership position within Baptist Health. This role is responsible for effectively and efficiently coordinating the daily operations and patient flow across all Urgent Care Centers. The coordinator evaluates and addresses staffing needs, ensuring adequate personnel are available to maintain high standards of patient care. Additionally, the role involves managing patient care supplies to support clinical, service, fiscal, and employee excellence. Collaboration with Urgent Care Supervisors is key to achieving the goals set for each center. The Operations Coordinator also provides administrative leadership and guidance to all UCC charge nurses and Plaza managers, resolving staff, patient, and physician issues promptly. Acting as a liaison, this position communicates issues and solutions with UCC leadership to maintain smooth center operations. The coordinator works closely with other departments including security, cleaning, biomedical engineering, and property management to guarantee safety, efficiency, and functionality of the centers. This role demands strong leadership, excellent communication skills, and the ability to work constructively with multidisciplinary teams. The estimated salary range for this role is $92,996.80 to $123,685.74 per year, depending on experience, reflecting the value Baptist Health places on skilled professionals who contribute to outstanding urgent care services.