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RN Director of Clinical Services

Auburn, AL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Range $75,900.00 - $114,700.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
401(k) with Company Match
Career advancement opportunities
National recognition programs
Local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement
Fleet vehicle program
Paid Time Off
Paid holidays
wellness programs
Education support
Tuition Assistance
free Continuing Education Units
Company-paid Life Insurance
company-paid long-term disability insurance
voluntary benefits

Job Description

Gentiva is a nationally recognized leader in hospice care, palliative care, home health care, and advanced illness management, committed to delivering compassionate care to patients in the comfort of their homes. With nearly 600 locations across 38 states, Gentiva provides comprehensive support to individuals facing serious or terminal illnesses. The organization operates under a patient-first philosophy, emphasizing dignity, respect, and compassion throughout every stage of care. Gentiva's broad network includes trusted brands such as Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, and others, highlighting a commitment to specialized care solutions tailored to diverse patient needs. Headquartered in Atlanta, Georgia, Gentiva fosters a rewarding and collaborative work environment where professional growth and kindness are prioritized and achievements are celebrated.

We are currently seeking a dedicated RN Director of Clinical Services to join our team. Reporting directly to the Executive Director, this leadership role is pivotal in ensuring the delivery of high-quality hospice care that complies with Medicare Hospice Benefit Conditions of Participation, state regulations, and Gentiva's operational model centered on patient care. The Director will spearhead clinical and operational performance oversight, staffing management, quality assurance, and cost control initiatives. This position demands a strong leader with comprehensive hospice knowledge to mentor nursing staff and interdisciplinary teams while fostering a compassionate culture. The Director will actively participate in aligning clinical goals with regulatory standards, managing physician schedules and certification processes, monitoring clinical outcomes, and ensuring compliance with all relevant regulations. This role also involves collaboration with executive leadership for census management and resource allocation. With a focus on continuous improvement and compassionate care delivery, the RN Director of Clinical Services at Gentiva is integral to transforming the hospice experience for patients and families.

Job Requirements

  • Graduate of an accredited school of nursing
  • current RN license in the state of residence
  • CPR certification
  • valid driver’s license, current automobile insurance, and access to reliable transportation
  • minimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based care
  • minimum 1 year of management experience

Job Qualifications

  • Graduate of an accredited school of nursing
  • bachelor’s degree in nursing preferred
  • current RN license in the state of residence
  • minimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based care
  • minimum 1 year of management experience
  • comprehensive knowledge of hospice principles, industry standards, regulations, and best practices (Medicare, Medicaid, JCAHO, ACHC)
  • expertise in nursing practice with the ability to assess patients accurately and make sound clinical decisions
  • strong leadership and collaboration skills with proven ability to supervise, teach, and develop staff
  • proficiency with Microsoft Office Suite, EMR systems (HomeCare HomeBase preferred), and mobile technology
  • ability to manage time, prioritize tasks, and maintain confidentiality

Job Duties

  • Oversee daily operations and delivery of hospice clinical services, ensuring high-quality, patient-centered care
  • establish, implement, and evaluate clinical goals and objectives aligned with regulatory standards and organizational philosophy
  • manage hospice physician schedules, certification/recertification processes, and clinical oversight issues
  • provide leadership, mentorship, and clinical oversight to nursing staff and interdisciplinary teams
  • monitor clinical outcomes, quality metrics, patient satisfaction, and performance indicators to drive continuous improvement
  • collaborate with Executive Director and team on census management, staffing plans, and cost control strategies
  • maintain compliance with federal, state, and local regulations, including Medicare and state survey requirements
  • participate in orientation, training, and professional development programs for clinical and office staff
  • oversee budgeting and management of pharmacy, DME, labor, and supply costs

Job Criteria

Experience

Mid Level (3-7 years)


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