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RN Clinical Liaison

Job Overview

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Compensation

Salary
Range $64,900.00 - $86,700.00
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Benefits

competitive pay
401(k) with Company Match
Career advancement opportunities
National recognition programs
Local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement
Fleet vehicle program
Paid Time Off
Paid holidays
wellness programs
Education support
Tuition Assistance
free Continuing Education Units
Life insurance
long-term disability insurance
voluntary benefits

Job Description

Heartland Hospice, part of Gentiva, is a nationally recognized leader in providing compassionate hospice care, palliative care, home health care, and advanced illness management. With nearly 600 locations and thousands of dedicated clinicians across 38 states, Heartland Hospice prides itself on delivering patient-centered care in the comfort of patients' homes. The company is deeply committed to supporting patients and their families through the emotional, physical, and spiritual challenges of serious or terminal illnesses. Heartland Hospice operates under a family of trusted brands, including Gentiva Hospice, Emerald Coast Hospice Care, Hospice Plus, New Century Hospice, and several others, offering a comprehensive range of services tailored to the unique needs of individuals facing advanced illness. Headquartered in Atlanta, Georgia, Heartland Hospice fosters a collaborative work environment where professional growth, compassionate care, and workplace kindness are valued and encouraged.

We are currently seeking an experienced and compassionate Hospice Clinical Liaison to join our dedicated team. This role is critical in ensuring an efficient and effective intake and referral process that meets the needs of patients, families, referral sources, and our organization. As a Hospice Clinical Liaison, you will serve as the cornerstone of communication between referral sources, such as hospitals, physicians, and case managers, and our hospice care team. Your responsibilities will include assessing patient eligibility through clinical evaluations and medical record reviews, educating patients and families about hospice care, and managing admission coordination to ensure all legal and payer requirements are met. This role requires daily visits to hospitals and healthcare facilities to maintain strong visibility and accessibility, fostering robust professional relationships that promote community awareness of hospice services. You will play a vital role in guiding families with clarity, compassion, and support during some of their most challenging moments.

This position requires a compassionate individual with strong interpersonal skills, excellent clinical knowledge, and the ability to work collaboratively within an interdisciplinary team. Ideal candidates will hold a current Registered Nurse license, possess a minimum of three years of hospice experience, and have a demonstrated commitment to patient advocacy and quality care. We offer competitive pay, comprehensive benefits including medical, dental, vision insurance, career advancement opportunities, and support for continuing education. Join Heartland Hospice and make a meaningful impact by helping transform how care is delivered to patients at the end of life.

Job Requirements

  • Licensed nurse with three to five years of hospice experience
  • Current RN license to practice nursing in the state of employment
  • CPR certification
  • Valid driver’s license and automobile insurance
  • Minimum of three years of hospice experience
  • Ability to influence and educate referral sources, patients, and families
  • Flexibility to manage a variety of tasks and shifting priorities

Job Qualifications

  • Licensed nurse with three to five years of hospice experience
  • Bsn with five or more years of hospice experience preferred
  • Minimum of three years of hospice experience required
  • Prior experience as a discharge planner, case manager, or educator preferred
  • Current RN license to practice nursing in the state of employment
  • CPR certification
  • Valid driver’s license and automobile insurance
  • Strong knowledge of hospice care and unique needs of patients and families
  • Familiarity with community resources and referral networks
  • Excellent patient assessment and documentation skills
  • Ability to supervise staff, coordinate services, and manage programs effectively
  • Strong communication and interpersonal skills with sensitivity to diverse backgrounds
  • Compassion and sensitivity to the needs of terminally ill patients and their families
  • Flexibility to manage a variety of tasks and shifting priorities
  • Professional maturity, collaboration, and tact in working with interdisciplinary teams
  • Ability to influence and educate referral sources, patients, and families
  • Demonstrated commitment to patient advocacy and quality care

Job Duties

  • Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
  • Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
  • Educate patients and families on hospice care including what it entails, how it works, and why it matters
  • Complete necessary documentation and coordinate the intake and admission process ensuring all legal, clinical, and payer requirements are met
  • Serve as a liaison between referral sources and hospice care team ensuring seamless handoffs and clear communication
  • Make daily visits to hospitals and facilities maintaining visibility with discharge planners, case managers, and physicians
  • Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase hospice services awareness

Job Criteria

Experience

Mid Level (3-7 years)


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