RN Clinical Liaison

Gentiva Hospice is a renowned national leader in providing compassionate hospice care, palliative care, home health care, and advanced illness management across the United States. With nearly 600 locations and thousands of dedicated clinicians operating in 38 states, Gentiva Hospice is committed to delivering exceptional healthcare services that prioritize the comfort and dignity of patients in their own homes. The organization’s extensive reach is supported by a family of trusted brands, including Hospice care providers such as Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, and SouthernCare New Beacon. Additionally, they offer specialized palliative care, home health services, and advanced illness management through Empatia Palliative Care, Emerald Coast Palliative Care, Heartland Home Health, and Illumia Health respectively.

Headquartered in Atlanta, Georgia, Gentiva Hospice fosters a collaborative and supportive professional environment where achievements are recognized and kindness is celebrated. Their commitment to quality care not only benefits patients and families dealing with serious and terminal illnesses but also creates meaningful career opportunities for healthcare professionals ready to make a difference.

The Hospice Clinical Liaison role at Gentiva Hospice is crucial in bridging the gap between patients, families, healthcare providers, and the hospice care team. This position demands an experienced and compassionate licensed nurse who will manage the intake and referral processes efficiently to ensure timely and appropriate care is provided. The Hospice Clinical Liaison acts as a critical communicator and coordinator, receiving referrals from various sources such as hospitals, home health agencies, physicians, case managers, and skilled nursing facilities. They assess patient eligibility by reviewing medical records and conducting clinical evaluations, ensuring that all legal, clinical, and payer requirements are met accurately.

A substantial part of the role involves educating patients and their families about hospice care — explaining what it encompasses, the benefits, and how it supports the patient’s comfort and quality of life. The Hospice Clinical Liaison provides clarity and compassion in these discussions, helping families make informed decisions during difficult times. They also coordinate admissions and facilitate smooth transitions by working closely with referral sources and hospice care teams to support seamless handoffs and rapid responses to patient needs.

Beyond clinical duties, the Hospice Clinical Liaison plays an essential role in community outreach by making daily visits to hospitals and healthcare facilities to maintain visibility and accessibility with discharge planners, case managers, and physicians. Building and nurturing strong professional relationships within the healthcare community is vital to increasing awareness of hospice services and expanding Gentiva's referral network.

This role not only requires strong clinical and patient assessment skills but also demands genuine compassion, excellent communication abilities, and a deep understanding of the emotional and physical needs of terminally ill patients and their families. The Hospice Clinical Liaison must be flexible, mature, and able to manage multiple priorities while collaborating in interdisciplinary teams and advocating for the best patient care possible.

Gentiva offers a competitive compensation package and a wide range of benefits to support the wellbeing and professional growth of its associates, including medical, dental, and vision insurance, paid time off, wellness programs, tuition assistance, and more. Joining Gentiva Hospice means becoming part of a national organization that values dedication, advocacy, and compassionate care delivery.