Revenue & Reservations Coordinator

OUTRIGGER Resorts & Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences while honoring the unique cultures and communities in which they operate. Known for their genuine spirit of aloha, Outrigger creates an environment where both guests and employees feel welcomed, respected, and valued. The company is committed to embracing the diverse backgrounds of its workforce and guests, fostering a warm and inclusive atmosphere that resonates throughout every property under its brand.

Outrigger Resorts & Hotels is currently seeking motivated individuals to join their team in a role that supports the revenue strategy and reservations departments. This position is ideal for candidates who are passionate about hospitality, enjoy working in a collaborative environment, and have a strong attention to detail. Employees in this role exemplify the Aloha spirit by providing outstanding assistance to guests and ensuring smooth operational processes.

As part of the team, employees will be responsible for a variety of critical functions including administration of rate code builds, deployment of ARI updates, generating reports, and quality assurance of reservation setups. The role also involves processing reservation requests, coordinating with operations to prepare for guest needs, supporting group reservations, and liaising with corporate distribution and contact centers. This position offers a unique opportunity to contribute to the company’s revenue management while gaining hands-on experience in multiple aspects of hotel operations.

Employment with Outrigger comes with a competitive base pay starting at $29 per hour, along with a comprehensive benefits package. Health insurance options covering dental, medical, prescription, and vision are provided to support employees’ well-being. Additional benefits include paid holidays, sick leave, vacation, and medical leave to ensure work-life balance. Employees also have access to a retirement plan (401K), recognition and award programs, and an employee assistance program. There are opportunities for discounted hotel stays and robust training and development programs aimed at career growth.

This role requires a minimum of six months of relevant experience in revenue, distribution, front desk, and/or reservations, positioning candidates to effectively contribute to the team from day one. Working at Outrigger is not just about performing job duties—it is about being part of an ohana that truly believes in aloha, creating memorable experiences, and fostering a workplace where every individual thrives and feels connected.