REVELxp - Tailgate Game Day Staff, University of Memphis

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $18.75
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Benefits

part-time work
Flexible Hours
Opportunity to work at major sporting events
Collaborative team environment
Skill development in customer service and event operations
Dynamic and fun work atmosphere

Job Description

REVELXP is a premier sports hospitality company that specializes in delivering exceptional fan experiences centered around college and professional sports teams as well as major sporting events. With a strong reputation for creating unforgettable game day moments, REVELXP provides a range of services, including full-service tailgates, premium hospitality events, and exclusive ticket packages. The company also extends its expertise beyond fan engagement by offering comprehensive hospitality solutions such as event staffing, event management, premium hospitality management, and venue installations. This holistic approach positions REVELXP as a leader in the sports hospitality industry, supporting both fans and event partners with top-tier services and innovative experiences.

REVELXP is currently seeking enthusiastic, goal-oriented, and energetic individuals to join their team on a part-time basis. This role centers around enhancing the fan experience at various sporting events by providing friendly and professional service. The company places a high value on purpose, entrepreneurship, and service, and aims to redefine game day by creating joyous community-centered sports experiences that fuel fan passion, boost event attendance, and build loyalty among sports and entertainment audiences nationwide. Employees at REVELXP enjoy working in a fast-paced, fun environment that encourages innovation, teamwork, and personal growth.

The specific role involves direct interaction with customers and guests to ensure they have an exceptional and smooth game day experience. Responsibilities include greeting guests warmly, managing tailgating setups and check-ins, supervising welcome tents, and assisting with the operational logistics during events. The position demands a proactive approach to guest needs, ensuring that every visitor has a memorable and positive encounter with REVELXP’s brand and services. Employees act as ambassadors of REVELXP’s core values by showing outstanding customer service, embodying service, joy, and entrepreneurship.

This job offers the opportunity to work in a vibrant sports setting while sharpening skills in customer service, event coordination, and operational management. It requires physical activity such as standing for extended periods, walking across event sites, and handling equipment that can weigh up to 50 pounds. The ideal candidate is someone who is comfortable working outdoors in various weather conditions and maintains a team-oriented mindset to help create a collaborative environment. The role is part-time, with an expected commitment of 10 to 20 hours per week primarily during home games from August through late November. Candidates must be at least 16 years old to qualify.

Joining REVELXP means becoming part of a dynamic team dedicated to reshaping the sports hospitality experience by blending professional excellence with fun and community spirit. The role offers a unique chance to be involved with recognizable sports brands and contribute meaningfully to fan engagement and event success on game day.

Job Requirements

  • Must be at least 16 years old
  • Must be available to work every home game from August to late November
  • Ability to work 10-20 hours per week
  • Comfortable working outdoors in varying weather conditions
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds and assist with carrying, setting up, and moving equipment
  • Team-oriented mindset with a commitment to ensuring a collaborative and efficient team environment
  • Strong communication skills to interact effectively with guests, peers, and supervisors

Job Qualifications

  • Team-oriented mindset
  • Strong communication skills to interact effectively with guests, peers, and supervisors
  • Ability to work collaboratively in a fast-paced and dynamic environment
  • Previous experience in customer service or hospitality is a plus but not required
  • Comfortable working outdoors in varying weather conditions
  • Ability to stand and walk for extended periods during events
  • Ability to lift and carry equipment up to 50 pounds

Job Duties

  • Greet customers and guests warmly and provide an exceptional game day experience
  • Transport tailgating equipment to guests' designated areas, maintain their tailgate site, and check in to ensure their needs are met
  • Walk the site and check in with tailgate tents to make sure guests are enjoying their time and offer assistance as needed
  • Manage the guest services area, direct guests, and provide assistance as needed to ensure smooth operations
  • Exhibit outstanding customer service and exemplify REVELXP's core values of service, joy, and entrepreneurship, ensuring that all guests have an unforgettable experience
  • Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can-do attitude
  • Assist the Event Coordinator with day-of operational tasks, including setting up and breaking down equipment, managing supplies, and ensuring operational efficiency
  • Be proactive in assisting with any special requests from guests, such as transporting equipment back to vehicles or assisting with the cleanup and maintenance of tailgate sites
  • Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event that represents REVELXP standards

Job Criteria

Experience

No experience required


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