REVELxp - General Manager, Texas Tech University

Lubbock, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $40,400.00 - $60,500.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

flexible schedule

Job Description

REVELxp is a premier sports hospitality company dedicated to transforming the fan experience at college and professional sports events. With a robust portfolio that includes managing full-service tailgates, premium hospitality events, and exclusive ticket packages, REVELxp stands out as a leader in the sports entertainment industry. The company prides itself on partnering with hundreds of teams and major sporting events to deliver not just services but memorable experiences that enhance fans' enthusiasm and loyalty. REVELxp's approach integrates hospitality solutions, event staffing, event management, premium hospitality management, and venue installations, providing comprehensive support to its partners. The company fosters a dynamic and fast-growing work environment focused on innovation, service, and creating memorable game day moments.

The General Manager position at REVELxp is a full-time role that plays a critical part in overseeing the day-to-day operations of all tailgating and event rental activities. The role requires a high-energy individual who thrives in fast-paced, high-pressure environments and is passionate about delivering unparalleled fan experiences. The General Manager will be responsible for managing and mentoring event staff, setting and meeting performance objectives, and ensuring that company standards are maintained across all touchpoints. This role involves significant leadership duties, including the development and execution of sales strategies to meet revenue targets, managing relationships with university partners, and overseeing all operational aspects of event planning and execution.

Key responsibilities include full oversight over revenue activities such as forecasting, goal setting, and sales execution. The role demands active engagement in sales, including outbound and inbound calls, in-person meetings, and community involvement initiatives. Maintaining excellent communication with clients and stakeholders is vital, along with crafting guest communication plans to enhance their event experience. On the operational side, the General Manager leads strategic planning efforts, budget oversight, quality control, vendor management, and facility maintenance. The position further requires managing public relations and representing REVELxp in community functions and partner meetings. This role reports directly to the Regional Vice President, allowing the General Manager to significantly influence the company’s growth and success in the market.

This role suits a goal-driven, entrepreneurial professional with strong interpersonal and leadership skills, a passion for hospitality, and an aptitude for managing complex projects and teams. REVELxp offers a unique working culture built on values of service, entrepreneurship, and joy—making the General Manager position an exciting opportunity for candidates looking to shape the future of sports fan engagement while advancing their career in a dynamic, influential company.

Job Requirements

Bachelor's degree in business administration or similar
Strong interpersonal and communication skills
Proven problem-solving abilities
Ability to manage others
Ability to coach and deliver constructive feedback with diplomacy
Proficient in computer skills and basic math skills
A passion and ability to lead and serve others
Effective problem-solving abilities with the ability to work independently and as a team
Strong organization, follow-up, with a high attention to detail
Ability to stand and walk for extended periods during events
Ability to lift and carry items up to 50 pounds
Ability to bend, stoop, and reach
Manual dexterity to handle event materials and technology
Ability to work in varied environmental conditions including outdoor spaces
Good visual acuity and attention to detail
Ability to travel to event sites, including international, as needed
Ability to work weekends and evenings
Combination of office and on-site event environments
Experience working in fast-paced conditions during live events
Frequent interaction with clients, vendors, and large groups.

Job Qualifications

Bachelor's degree in business administration or similar from an accredited four-year college
Strong interpersonal and communication skills
Proven problem-solving abilities
Ability to manage others
Ability to coach and deliver constructive feedback with diplomacy
Proficient in computer skills and basic math skills
A passion and ability to lead and serve others
Effective problem-solving abilities with the ability to work independently and as a team
Strong organization, follow-up, with a high attention to detail.

Job Duties

Full oversight of all revenue related activities including goal setting, forecasting, and development and execution of sales strategies
Active participation in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives
Own and grow relationships with university partners across multiple departments
Craft, implement, and oversee guest communication plans for all tailgate and event rental clients
Develop a team culture focused on poise, accountability, detail orientation and high attention to hospitality
Maintain intimate familiarity with financial records and key performance metrics to provide actionable insights for leadership
Own accounts payable and receivable including tracking and reporting
Full ownership of pricing and discounts as approved by Vice President
Manage and develop all team members reporting into you
Provide consistent feedback to staff in relation to key performance metrics and company expectations
Oversee recruiting, development of all team members and assist with corporate training when needed
Support company-wide initiatives and encourage adoption of initiatives, processes, and policies
Strategic planning and trend forecasting
Budget oversight
Ensure compliance with company-wide initiatives and process improvements
Manage and improve systems including quality control, maintenance, inventory, and process management
Assist with event layout, design and oversee event operations
Manage relationships with key vendors including rental, food and beverage partners
Oversee facility management including warehouse and office organization, facility maintenance, cleaning, landscape and pest control
Oversee fleet management including cleanliness, maintenance, safety training, and security policy compliance
Oversee inventory maintenance, asset counts and repair schedules
Budget oversight for hourly labor, game day expenses and office expenditures
Serve as a visible representative managing community relations with customers, university administration and athletic departments
Manage all partner relationships with existing partners and key event rental clients
Attend community functions with executive management.