Retail Supervisor - Stone and Leaf Cafe - UNC - Stone and Leaf Café

Durham, NC, USA|Onsite

Job Overview

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional development opportunities

flexible scheduling

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. The company has built its reputation on excellence, service, and commitment to sustainability, working tirelessly to meet the needs of clients in various sectors including education, healthcare, business, and sports and entertainment. Rooted in service and united by a compelling purpose, Aramark strives to make a positive impact on its partners, communities, and the planet. With a strong focus on providing equal employment opportunity, Aramark fosters a diverse and inclusive workplace where employees can thrive and grow their careers. The company encourages professional development and supports its team members in reaching their full potential through various training and mentorship programs.

The Food Retail and Brand Location Supervisor role at Aramark is an essential position responsible for overseeing the daily operations of food service locations to ensure the delivery of high-quality food and excellent customer service. This position involves supervising, training, and managing the food service team to maintain brand standards and operational efficiency. The supervisor ensures that appropriate quantities of food are prepared, safely stored, and served according to established recipes and brand requirements. They play a pivotal role in managing workstations, including setup, sanitation, and breakdown, maintaining a clean and hazard-free environment.

In addition to staff management, the Food Retail and Brand Location Supervisor is responsible for maintaining accurate inventory records in line with company policies and procedures. Delegating tasks to employees, providing coaching and feedback, and assisting management with employee counseling, timekeeping, and communication are vital aspects of this role. The supervisor also fosters a positive work environment by promoting teamwork, excellent customer service, and adherence to safety and sanitation policies. This dynamic role requires a flexible, hands-on leader who can thrive in a fast-paced environment while ensuring all operations align with Aramark’s commitment to quality and safety standards.

This position may involve physical activities such as lifting, bending, pushing, pulling, and extended periods of walking or standing. Compliance with uniform policies and the use of personal protective equipment (PPE) as required is expected. By joining Aramark in this supervisory role, candidates will be part of a reputable company that values employee contributions, promotes equity, and is dedicated to supporting professional advancement in the food service industry.

Job Requirements

High school diploma or equivalent
prior experience in food service or hospitality industry
ability to supervise and lead a team effectively
excellent communication skills
ability to maintain food safety and sanitation standards
physical ability to perform tasks including lifting, bending, pushing, pulling, walking, and standing for extended periods
willingness to wear uniforms and personal protective equipment

Job Qualifications

Previous experience as a supervisor in a related role preferred
prior experience in the food and hospitality industry required
ability to work successfully in a team environment and promote teamwork
strong leadership, time management, organizational, and multi-tasking skills
ability to work in a fast-paced environment and effectively use problem solving and decision-making skills
basic computer skills and ability to quickly learn new technology systems

Job Duties

Oversee setup, breakdown, and sanitation of workstations
supervise the cooking and preparation of food items according to recipes and brand requirements
ensure food items are stored safely and hazard-free
maintain accurate inventory as per policies
delegate tasks to employees
provide ongoing coaching and performance feedback
assist managers with counseling, timekeeping, and contact information upkeep
train and mentor food service workers
maintain excellent customer service and positive demeanor
adhere to safety policies including food safety and sanitation
maintain effective communication with staff