
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Parental leave
employee discount
Job Description
Bath & Body Works is a leading specialty retailer that focuses on personal care and home fragrance products. Known for its diverse range of high-quality products such as candles, body lotions, perfumes, and gift sets, the company has established itself as a beloved brand among consumers seeking to enhance their everyday experiences with delightful scents and self-care items. With a strong presence across the US and internationally, Bath & Body Works operates a network of fun, vibrant stores designed to create a welcoming and memorable shopping environment for customers. The company prides itself on its people-centric culture, referring to its workforce as Gingham Nation—a community of employees dedicated to fostering positive experiences for both colleagues and consumers. Bath & Body Works emphasizes career growth and development, offering robust support and training to associates at all levels. The company’s employment package includes comprehensive medical, dental, and vision benefits, a 401k retirement plan, paid time off (PTO), parental leave, and a 40% employee discount, underlining its commitment to associate well-being and satisfaction. These benefits, combined with a dynamic and supportive work environment, make Bath & Body Works an employer of choice in the retail sector.
As a Supervisor at Bath & Body Works, you will play a pivotal role in supporting the store’s leadership team by working closely with the Store Manager to cultivate a high-performing team of associates who deliver outstanding customer service and drive sales performance. This role is ideal for individuals passionate about retail who thrive in a fast-paced, customer-focused environment. Supervisors are expected to lead by example in delivering consistent and exceptional in-store experiences, acting as brand ambassadors who share product knowledge and connect authentically with customers. Your responsibilities will include hiring, training, coaching, and motivating associates to meet and exceed sales goals while maintaining operational excellence. You will oversee daily store activities such as opening and closing routines, bank deposits, receiving shipments, and ensuring compliance with company policies. Acting as the manager on duty when scheduled, you will address customer concerns, vendor relationships, and store maintenance issues promptly and professionally. Physical activity is a core aspect of this role, including standing, walking, lifting, and occasional climbing, which requires stamina and the ability to handle store merchandise. Bath & Body Works values leaders who demonstrate curiosity, humility, operational expertise, and a commitment to delivering business results. This role offers a rewarding opportunity to grow your retail career with a well-established and respected brand while enjoying comprehensive benefits and a supportive culture that encourages personal and professional growth.
As a Supervisor at Bath & Body Works, you will play a pivotal role in supporting the store’s leadership team by working closely with the Store Manager to cultivate a high-performing team of associates who deliver outstanding customer service and drive sales performance. This role is ideal for individuals passionate about retail who thrive in a fast-paced, customer-focused environment. Supervisors are expected to lead by example in delivering consistent and exceptional in-store experiences, acting as brand ambassadors who share product knowledge and connect authentically with customers. Your responsibilities will include hiring, training, coaching, and motivating associates to meet and exceed sales goals while maintaining operational excellence. You will oversee daily store activities such as opening and closing routines, bank deposits, receiving shipments, and ensuring compliance with company policies. Acting as the manager on duty when scheduled, you will address customer concerns, vendor relationships, and store maintenance issues promptly and professionally. Physical activity is a core aspect of this role, including standing, walking, lifting, and occasional climbing, which requires stamina and the ability to handle store merchandise. Bath & Body Works values leaders who demonstrate curiosity, humility, operational expertise, and a commitment to delivering business results. This role offers a rewarding opportunity to grow your retail career with a well-established and respected brand while enjoying comprehensive benefits and a supportive culture that encourages personal and professional growth.
Job Requirements
- High school diploma, GED certificate, or relevant work experience
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
- Prior experience in a supervisory role, preferably in a retail setting
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Job Qualifications
- Proven experience delivering sales, customer experience, and operational results in a fast-paced environment
- Prior experience in a supervisory role, preferably in a retail setting
- Thrives in a customer-first based retail environment
- Ability to foster a customer-focused selling culture
- Effective communication skills, being open to feedback, and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de-escalate store and customer situations effectively
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Job Duties
- Attract, hire, develop, inspire, and retain top talent
- Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues
- Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives
- Set the direction and goals for the day/shift when associates arrive for work
- Provide individual and team performance feedback and recommendations to managers
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
- Train, coach, reward, and motivate associates to improve selling and the customer experience
- Reinforce selling expectations, performance, results, and accountability with all associates
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
- Maintain our values, policies, and procedures
Job Criteria
Experience
No experience required
Job Location
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