Retail Supervisor In Training - FULL TIME

UNIQLO USA is a globally recognized retailer specializing in casual wear, known for its commitment to quality, innovation, and customer satisfaction. With a strong presence in the retail industry, UNIQLO offers a dynamic and engaging work environment that fosters career advancement and personal growth. Located in Santa Clara, CA, the company is dedicated to providing competitive compensation and comprehensive benefits to its employees, aiming to create a supportive and inclusive workplace for all.

We are excited to offer the position of Retail Supervisor in Training at our Great Mall location. This full-time role starts at $23.00 per hour and includes a structured path for career progression with promotion opportunities every three months based on individual performance. The Retail Supervisor in Training plays a pivotal role in maintaining the high standards of customer service and operational excellence that UNIQLO is known for. Reporting directly to the Store Manager, this role serves as a pace setter and role model within the store, leading by example to ensure that all Sales Associates in their department exceed customer expectations.

The role involves a wide range of responsibilities including motivating team members to surpass sales targets, supervising store floor activities to ensure proper break coverage and customer service, and upholding brand standards across visual merchandising, cleanliness, cash management, and inventory control. The Supervisor in Training also plays a critical role in training and developing Sales Associates, especially in key areas such as fitting room and cash wrap standards. They are responsible for ensuring the merchandise is fully stocked and represented on the sales floor with complete size runs.

Additionally, the role requires a proactive approach to managing customer needs according to UNIQLO's service standards and fundamental principles, ensuring an exceptional shopping experience. The Retail Supervisor in Training also assists management in identifying and resolving store issues and supports special projects as needed. This position requires strong communication skills, the ability to lead and develop a team, and flexibility to meet the business needs including availability during evenings and weekends.

UNIQLO provides a comprehensive benefits package that includes monthly parking passes, medical, dental, and vision coverage, a 401k plan with company matching contributions, paid parental leave, fertility benefits including IVF, life insurance, disability insurance, and options for HSA/FSA. Additional perks include an Employee Assistance Program, vacation and personal time off, sick and wellness time off, a 30% employee merchandise discount, and commuter benefits.

This role is ideal for motivated individuals seeking to grow their career in retail management with a respected and innovative retailer. UNIQLO values diversity and is committed to equal opportunity employment, ensuring a workplace free from discrimination and bias.