Retail Supervisor Full Time

Product Connections is a division of Acosta Group, a leading collective of trusted agencies specializing in retail, marketing, and foodservice. The company is recognized for its innovative approach to connecting brands with consumers throughout every stage of the shopping journey. As a full-service marketing agency, Product Connections excels in a variety of areas including digital and traditional retail events, experiential marketing, sponsorship activation, and omnichannel shopper marketing. With a team of over 10,000 experts and more than 150 corporate employees, the company boasts a diverse array of talents and experiences that set new standards in the marketing industry. Product Connections embraces a supportive, inclusive, and collaborative work culture that encourages big thinking, continuous skill development, and career advancement. Employees are valued for their ideas and contributions, fostering an environment where individual impact is meaningful and careers are nurtured. Acosta Group is dedicated to providing reasonable accommodations for applicants with disabilities and maintains compliance using tools such as E-Verify to ensure legal employment eligibility in the United States. This commitment underscores the company’s inclusive policies and equity in employment opportunities.

The Retail Supervisor-Events position at Product Connections is a key leadership role responsible for overseeing the effective, efficient, and quality execution of events within a specified retail location. This role involves managing and coaching a team of Event Specialists to ensure they comply with company standards, particularly in food safety and customer engagement practices. With an annual pay rate of $43,888, this full-time role requires the individual to not only supervise but also motivate and develop a team ranging between 10 to 50 employees. A significant aspect of the position involves auditing events and providing hands-on coaching to maintain high execution standards that meet and exceed client expectations. The supervisor is also the primary liaison between the retail store management and the event team, ensuring smooth communication and coordination before, during, and after events.

In addition to team leadership, the Retail Supervisor-Events manages logistical aspects such as event scheduling, expense tracking including payroll time management, and equipment maintenance. The role demands a proactive approach to rescheduling to maximize event success rates and adaptability to meet the dynamic needs of retail environments. Physical demands include frequent standing, walking, reaching, and lifting, consistent with the active environment of retail store events. Required certifications include a valid driver’s license, National Registry of Food and Safety certification obtained within 30 days if not pre-certified, and potentially a local food handler’s permit based on location. This position also necessitates proficiency with mobile and desktop computer systems, particularly Microsoft Office Suite, to navigate company internal systems effectively. Bilingual skills may be advantageous depending on specific business needs, and local travel is expected. This role offers an exciting opportunity to be at the forefront of retail marketing, driving impactful consumer experiences in partnership with various stakeholders across the retail and marketing sectors.