Retail Supervisor, Busch Stadium

Delaware North Sportservice is a leading hospitality and food service company that has been a key player in delivering exceptional guest experiences at major venues for decades. One of their prominent locations is Busch Stadium in Saint Louis, Missouri, the historic home of the St. Louis Cardinals. Delaware North has been the hospitality partner at Busch Stadium since 1953, offering concessions, premium dining, retail, and restaurants that cater to a wide range of tastes and preferences. Their culinary offerings vary from classic ballpark staples and regional favorites to fine dining and signature dishes, serving millions of guests who come to enjoy the excitement of sports and events. Delaware North prides itself on its long-standing heritage as a family-owned company with over 100 years of history, providing a global legacy of quality service and operational excellence.

The company’s scope extends worldwide with operations in iconic sports arenas, national parks, casinos, and more. Delaware North is focused on creating great times in great places, and their workforce is central to fulfilling this mission. Employees are not just members of a team but part of a global family committed to growth, success, and delivering memorable experiences. Their commitment to nurturing individual potential is reflected in their comprehensive benefits and career advancement opportunities.

The Retail Supervisor role at Busch Stadium is a seasonal position with competitive pay ranging from $17.00 to $18.00 per hour. This position plays a pivotal role in ensuring that retail operations run smoothly and efficiently during game days and events. As a Retail Supervisor, you will take charge of supervising and training retail team members while maintaining the highest retail standards, policies, and procedures. The role demands a dynamic individual who thrives in an energetic and fast-paced environment, where each day brings new challenges and excitement.

Your responsibilities include overseeing the operational needs of retail locations by scheduling staff, monitoring work results, and ensuring that the stores are clean, safe, and visually appealing. You will open and close retail locations as directed and assist retail management with daily cash handling procedures and operational tasks. The supervisor also plays an essential role in creating and maintaining professional visual displays that enhance the customer experience and encourage sales. A strong focus on guest satisfaction is paramount, as you will be assisting customers directly and addressing their needs promptly and courteously.

Delaware North values team members' well-being and professional development. This role offers training and growth opportunities alongside a flexible work schedule, competitive weekly pay, and a range of employee discounts. Eligible team members can also benefit from health, dental, and vision insurance, 401(k) plans with company matching contributions, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement. This combination of benefits reflects Delaware North’s dedication to providing a supportive and rewarding work environment.

Working as a Retail Supervisor at Busch Stadium means becoming part of an iconic venue and contributing to memorable experiences for thousands of visitors. If you enjoy working in a lively, team-oriented atmosphere and are passionate about retail operations and customer service, this opportunity is an excellent fit. Whether you are looking for seasonal work or a stepping stone to a long-term career in hospitality and retail management, Delaware North offers a diverse, inclusive, and engaging workplace where your contributions matter.