Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Quarterly bonus program
comprehensive medical
Dental Insurance
Vision Insurance
Well-being plans
401(k) with Company Match
Paid Time Off
floating holidays
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
Columbia Sportswear Company is a global leader in outdoor apparel, footwear, and accessories with over 430 retail stores worldwide. Known for its commitment to quality and innovation, Columbia Sportswear Company empowers active individuals to enjoy the outdoors by providing high-performance products that meet their adventurous lifestyles. The company fosters a culture that values both the environment and its consumers, striving to connect active people with their passions through outstanding customer service and top-tier products. Columbia operates in retail markets with a mission focused on sustainability, diversity, and inclusion, making it not only a sought-after brand among outdoor enthusiasts but also a responsible employer that invests in its workforce and community. The Orlando Vineland location is part of this extensive retail network, serving customers with knowledgeable staff and a wide selection of Columbia products along with other renowned brands like prAna, Sorel, and Mountain Hardwear. Columbia Sportswear offers attractive total rewards for its employees, including comprehensive medical, dental, vision, and well-being plans, a quarterly bonus program to reward store performance, 401(k) participation with company matching, and other perks aimed at fostering employee health, financial wellness, and community involvement.
The Retail Supervisor role at Columbia Sportswear Company is an integral position within the Store Leadership Team. This role requires a motivated individual to lead and manage associate-level team members in an assigned department, ensuring efficient store operations and a welcoming shopping environment. The Retail Supervisor provides daily oversight of staff activities and store procedures, guiding their team with training and coaching to optimize customer service and operational effectiveness. This leadership role also emphasizes the importance of fostering a positive work culture by leading through example and demonstrating Columbia's core values. The responsibilities encompass supervising departmental profitability, including handling merchandise management such as receiving, replenishing inventory, and processing transactions. Collaboration with other store leaders on policies, procedures, and standards is critical to maintaining consistency and quality. The position demands strong communication skills to effectively engage with both the leadership team and consumers. Additionally, retail supervisors contribute significantly to creating memorable consumer experiences by helping to ensure the store runs smoothly while supporting the company’s broader mission and objectives. Competitive benefits, employee discounts across multiple brands, and opportunities for career growth through tuition assistance and development courses make this role attractive for candidates looking to advance within the retail industry or specifically within a reputable outdoor sportswear company like Columbia Sportswear.
The Retail Supervisor role at Columbia Sportswear Company is an integral position within the Store Leadership Team. This role requires a motivated individual to lead and manage associate-level team members in an assigned department, ensuring efficient store operations and a welcoming shopping environment. The Retail Supervisor provides daily oversight of staff activities and store procedures, guiding their team with training and coaching to optimize customer service and operational effectiveness. This leadership role also emphasizes the importance of fostering a positive work culture by leading through example and demonstrating Columbia's core values. The responsibilities encompass supervising departmental profitability, including handling merchandise management such as receiving, replenishing inventory, and processing transactions. Collaboration with other store leaders on policies, procedures, and standards is critical to maintaining consistency and quality. The position demands strong communication skills to effectively engage with both the leadership team and consumers. Additionally, retail supervisors contribute significantly to creating memorable consumer experiences by helping to ensure the store runs smoothly while supporting the company’s broader mission and objectives. Competitive benefits, employee discounts across multiple brands, and opportunities for career growth through tuition assistance and development courses make this role attractive for candidates looking to advance within the retail industry or specifically within a reputable outdoor sportswear company like Columbia Sportswear.
Job Requirements
- High School Diploma or GED preferred
- 2-5 years of experience in a relevant retail or supervisory role
- Ability to operate Point of Sales (POS) systems and other retail technology
- Strong communication skills to interact with team members and customers
- Experience in leading or supervising retail staff
- Ability to work in an active retail environment requiring physical activity
- Flexibility to work varied retail schedules
- Availability to support seasonal business changes
Job Qualifications
- No specific education required (High School Diploma or GED preferred)
- 2-5 years of experience in position or specialization
- Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
- Effective communication skills
- Similar or equivalent roles: Sales Supervisor, Sales Floor Supervisor, Retail Sales Lead, Retail Guest Experience Lead, Service Supervisor
Job Duties
- Oversees the day-to-day work of associate level staff
- Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store
- Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing
- Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example
- Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility
- Maintain company standards and policies
- ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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