Retail Store Specialist - (Customer Service/Merchandising) - Part Time- Various - Various shifts & Weekend availability

Ocean State Job Lot (OSJL) is a prominent general merchandise retailer headquartered in the Northeastern United States, operating over 150 stores with a revenue exceeding $850 million. Established as a major player in the retail market, OSJL also manages a shopping center business valued at over $75 million, where it serves as the anchor tenant in more than half of its centers. The company prides itself on delivering exceptional value to its customers by offering a wide array of quality products at affordable prices, fostering community engagement, and supporting sustainable business practices. This commitment has helped OSJL build a loyal customer base and maintain a strong presence in the competitive retail landscape.

The role of Store Specialist at OSJL is vital to the company's mission of creating positive and welcoming experiences for every customer who walks through the doors. As a Store Specialist, you will be at the forefront of customer interaction, delivering outstanding service through the T.R.E.A.T. model, which emphasizes treating every customer with respect, empathy, attentiveness, and a commitment to excellent service. This position involves managing complex point-of-sale transactions with accuracy and efficiency, ensuring smooth store operations, and maintaining attractive and well-merchandised product displays.

Beyond customer service, the Store Specialist plays a supervisory role by overseeing assigned associates, coordinating breaks in compliance with company policies and regulations, and communicating important issues or opportunities for improvement to store leadership. Maintaining a safe, clean, and organized environment is a critical responsibility, as well as handling returns and damages following established procedures. OSJL offers this position with competitive compensation ranging from $15.75 to $16.75 per hour, depending on experience. Associates also enjoy a generous 30% discount on products, comprehensive health benefits, and supportive workplace perks. This role requires flexibility, including availability to work nights and weekends, which helps ensure that the store operates seamlessly at all times.

Joining OSJL as a Store Specialist offers an opportunity to grow within a company committed to its employees and communities. The company supports its associates with paid time off, wellness programs, and educational assistance, such as tuition reimbursement for full-time staff. Employees also benefit from financial incentives like referral bonuses, profit-sharing opportunities, and a 401(k) retirement plan, promoting long-term career development and financial security. Ocean State Job Lot values diversity and inclusion and provides reasonable accommodations to enable individuals with disabilities to perform essential job functions.

This role is ideally suited for individuals who have prior retail experience, strong communication skills, and a willingness to engage with customers and team members enthusiastically. You must be at least 18 years old and capable of performing physical tasks, including lifting up to 35 pounds regularly and handling moderate activity throughout the workday. OSJL fosters a collaborative, customer-focused environment where every team member contributes to the company’s continued success and outstanding reputation in the retail sector. Join OSJL to build your future with a leader in retail and become a part of a dedicated team that values your participation, growth, and contribution.