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Retail Store Specialist - (Customer Service/Merchandising) - Part Time - NEW STORE OPENING - Phoenixville, PA!

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $14.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

30% associate discount
Wellbeing Time and Care.com access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
critical illness coverage
accident coverage
Flexible spending account
short-term disability
Referral Bonus
Tuition Reimbursement
profit sharing bonus
401k
vacation
Discounts at partner companies

Job Description

Ocean State Job Lot (OSJL) is a prominent general merchandise retailer with over 150 stores across the Northeast, boasting annual sales exceeding $850 million and managing a $75 million shopping center business where OSJL serves as the anchor tenant in more than half of its centers. Dedicated to delivering exceptional value, the company prioritizes customer satisfaction and community engagement while fostering a responsible and innovative retail model. OSJL is now expanding its presence with a new store opening in Phoenixville, Pennsylvania, presenting an exciting employment opportunity for motivated individuals who want to join a dynamic team in a thriving retail environment.

The role of Store Specialist at OSJL is critical in shaping a positive and engaging shopping experience for customers. This position focuses heavily on customer service, the accurate processing of complex point-of-sale transactions, and maintaining excellent merchandising standards to ensure the store operates smoothly and attractively. Store Specialists also provide leadership and oversight to assigned associates and daily store activities, ensuring compliance with company policies and operational guidelines.

Offering competitive hourly compensation ranging from $14.75 to $15.75 based on experience and the specific position, this role is suitable for candidates looking for either part-time or full-time work. OSJL supports its employees with a comprehensive benefits package, including a 30% associate discount, generous paid time off, health and wellness coverage, and opportunities for career growth through tuition reimbursement and profit-sharing. The company fosters an inclusive, supportive work environment where associates can thrive and build long-term careers. This is an excellent opportunity to be part of a respected retailer dedicated to quality and community.

Job Requirements

  • Must be 18 years of age or older
  • Basic math and reading skills
  • Good verbal and written communication skills
  • Prior retail experience preferred
  • Availability to work nights and weekends for full-time positions
  • Ability to lift 35 lbs regularly
  • Ability to stand and move frequently during shifts

Job Qualifications

  • Prior retail merchandising customer service and or cashier experience in other retail environments is preferred
  • Basic math and reading skills legible handwriting and good verbal and written communication skills are required
  • Full-time associates in this role must have availability to work as needed by the business including nights and weekends
  • Must be 18 years of age or older

Job Duties

  • Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model fostering a welcoming environment
  • Assist customers with inquiries locate items complete purchases handle transactions accurately and perform advanced point-of-sale functions
  • Promote company-wide customer initiatives such as donations loyalty programs promotions
  • Maintain visually appealing displays restock assigned areas and merchandise new items according to company guidelines
  • Train and coordinate assigned associates manage breaks according to policy and regulations
  • Communicate issues and improvement opportunities to store leadership
  • Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning
  • Handle daily damages and returns according to established procedures

Job Criteria

Experience

No experience required


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