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Retail Store Specialist - (Customer Service/Merchandising) - Part Time
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
30% associate discount
Wellbeing time
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
critical illness insurance
accident coverage
Flexible spending account
short-term disability
Accolade Care
Referral Bonus
Tuition Reimbursement
profit sharing bonus
401k
vacation
Partner discounts
Job Description
Ocean State Job Lot (OSJL) is a prominent general merchandise retailer operating in the Northeast region of the United States, with annual sales exceeding $850 million. The company boasts over 150 stores and also manages a shopping center business valued at more than $75 million, with OSJL acting as the anchor tenant in more than half of these centers. As a leader in its field, OSJL emphasizes exceptional value for customers, community involvement, and sustainable practices that redefine the retail experience. The company prides itself on fostering a welcoming environment, not only for its customers but also for its employees,... Show More
Job Requirements
- Must be 18 years of age or older
- Availability to work including nights and weekends
- Basic math and reading skills
- Good verbal and written communication skills
- Ability to perform physical activities including lifting up to 35 lbs and using hand tools
- Prior retail merchandising, customer service or cashier experience preferred
- Ability to maintain a safe and clean work environment
Job Qualifications
- Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred
- Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required
- Full-time associates in this role must have availability to work as needed by the business including nights and weekends
- Must be 18 years of age or older
Job Duties
- Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment
- Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions
- Promote Company-wide customer initiatives (donations, loyalty programs, promotions)
- Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines
- Train and coordinate assigned associates, manage breaks according to policy and regulations
- Communicate issues and improvement opportunities to store leadership
- Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning
- Handle daily damages and returns according to established procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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