Retail Store Manager – Team Leader

Mattress Firm is a leading specialty retailer in the mattress industry, committed to helping people sleep well so they live well. With a deep focus on customer satisfaction and product excellence, Mattress Firm operates numerous stores nationwide, providing a wide range of sleep products and accessories designed to meet the diverse needs of their customers. The company prioritizes creating an exceptional in-store experience, combining knowledgeable staff with a welcoming environment to ensure every customer finds their dream mattress. Mattress Firm values diversity, inclusion, and innovation, fostering a workplace that encourages growth, respect, and integrity.

The Senior Store Manager position at Mattress Firm is a pivotal leadership role responsible for driving the company's vision and operational excellence across multiple store units. This role involves leading sales initiatives, supporting omni-channel strategies, and holding store teams accountable for merchandising and customer experience. The Senior Store Manager plays a critical role in ensuring that associates are well-trained in sales techniques, product knowledge, and operational activities to achieve both individual and team sales targets. With a competitive salary range of $97,000 to $111,000 per year, plus additional bonus opportunities, this position offers an attractive compensation package along with comprehensive benefits. The Senior Store Manager is expected to foster a customer-centric environment, communicate effectively with various stakeholders including distribution centers and district managers, and participate in staffing and hiring activities to build a qualified team. This role also involves continuous development through training and coursework, ensuring that the manager stays current on company policies, product knowledge, and market trends. The position requires physical capability to lift or move 50+ pounds, emphasizing the hands-on nature of store leadership.