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Mattress Firm logo

Retail Store Manager – Team Leader

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $97,000.00 - $111,000.00
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Work Schedule

Standard Hours
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Benefits

Excellent Career Growth Opportunities
401(k) with employer matching
Mental Health Resources
Life insurance
Medical insurance
Dental Insurance
Prescription Plans
vision plans
Get paid on-demand
base pay or uncapped commission
Employee Discounts

Job Description

Mattress Firm is a leading specialty retailer in the mattress industry, committed to helping people sleep well so they live well. With a deep focus on customer satisfaction and product excellence, Mattress Firm operates numerous stores nationwide, providing a wide range of sleep products and accessories designed to meet the diverse needs of their customers. The company prioritizes creating an exceptional in-store experience, combining knowledgeable staff with a welcoming environment to ensure every customer finds their dream mattress. Mattress Firm values diversity, inclusion, and innovation, fostering a workplace that encourages growth, respect, and integrity.

The Senior Store Manager positio... Show More

Job Requirements

  • High school diploma or equivalent
  • previous retail management experience
  • ability to lift or move 50+ pounds
  • legal authorization to work in the United States without sponsorship
  • ability to train and supervise staff
  • strong organizational skills
  • availability to work flexible hours including weekends
  • commitment to uphold company policies and standards

Job Qualifications

  • Proven experience in retail management or multi-unit store leadership
  • strong sales and performance management skills
  • excellent coaching and training abilities
  • customer service oriented mindset
  • effective communication and interpersonal skills
  • ability to manage multiple priorities and work collaboratively
  • knowledge of merchandising and marketing strategies
  • proficiency with workforce management tools
  • commitment to continuous learning and development

Job Duties

  • Drive individual and team sales performance and KPIs
  • train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback
  • create an environment where customers always at the center and have an exceptional experience
  • communicate professionally and regularly with field employees to address immediate concerns and questions
  • assist in multi-store staffing, interviewing, and hiring qualified candidates
  • continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities
  • conduct workforce management activities utilizing Operations team support and tools
  • achieve or exceed individual store financial targets through effective execution and customer service at the store level
  • ensure store execution of product merchandising, marketing, and POP standards
  • ensure company policies and state regulations are followed
  • partner with marketing to plan, implement and monitor assigned store’s social media strategy
  • lift or move 50+ pounds

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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