Retail Store Manager – Team Leader

Mattress Firm is a leading specialty retailer dedicated to helping customers discover the perfect mattress to improve their sleep quality and overall well-being. Known for its customer-centric approach, Mattress Firm has established itself as a trusted name in the retail industry, offering a broad range of sleep products and accessories designed to deliver comfort and durability. The company prides itself on fostering a supportive work environment where employees can thrive professionally and personally, with access to continuous training, development programs, and competitive compensation packages. Mattress Firm's mission revolves around the core value of helping people sleep well so they can live well, reflecting its commitment to excellence in both product and service. As a prominent player in the mattress retail market, Mattress Firm embraces inclusivity and diversity within its workforce and is dedicated to maintaining an equitable workplace free from discrimination. The company employs state-of-the-art omni-channel retail strategies, integrating online and in-store customer experiences to meet evolving consumer needs in today’s retail environment.

The role of Senior Store Manager at Mattress Firm is a crucial leadership position responsible for the successful management of multiple store locations. This position entails driving company initiatives, leading sales performance, and ensuring adherence to merchandising and marketing standards across assigned stores. The Senior Store Manager plays a pivotal role in creating and sustaining a customer-focused atmosphere by training and coaching store associates, reinforcing the delivery of superior service and product knowledge. They are tasked with implementing and overseeing sales programs, optimizing key performance indicators (KPIs), and collaborating with field teams including Distribution Center personnel, District Managers, and Regional Vice Presidents to address operational concerns swiftly and effectively. The role requires proactive involvement in workforce management activities such as scheduling and staffing, along with recruitment and hiring processes to build a competent team. Additionally, the Senior Store Manager partners with the marketing department to develop and execute social media strategies that enhance brand visibility and drive sales growth. Achieving financial targets is a core responsibility, accomplished by executing operational strategies and maintaining high standards of store appearance and compliance with company policies and state regulations. This position offers competitive compensation ranging from $65,000 to $98,000 annually, with potential bonus opportunities for eligible roles, uncapped commission potential, a comprehensive benefits package, and opportunities for career advancement. Mattress Firm welcomes diverse candidates and strives to create an inclusive, dynamic workplace where every employee’s contributions are valued and respected. Individuals interested in this role are encouraged to apply promptly to join a company committed to innovation, customer excellence, and empowering its workforce.