
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $25.75
Work Schedule
Weekend Shifts
Benefits
Career Development
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
40 percent discount
Parental leave
bonus incentive programs
No-cost mental health support
Tuition-free education
Job Description
Bath & Body Works is a renowned retailer specializing in personal care products, known for its exceptional fragrances and immersive customer experiences. As part of the larger L Brands portfolio, the company has established itself as a leader in the specialty retail space, offering a wide range of bath, body, and home fragrance products. With a commitment to fostering a culture of belonging, Bath & Body Works focuses on recruiting, retaining, and advancing top talent to ensure the delivery of outstanding service and products to customers. The company champions diversity, equity, and inclusion while maintaining a strong emphasis on community involvement and environmental responsibility. Employees are supported through comprehensive benefits, including medical, dental, and vision insurance, a 401k retirement plan, paid time off, parental leave, and a generous 40% merchandise discount. This support enables associates to thrive both professionally and personally, reinforcing Bath & Body Works' reputation as a preferred employer in the retail industry.
The role of Store Manager at Bath & Body Works is a dynamic and leadership-intensive position integral to the company's retail operations. As a Store Manager, you will be responsible for leading a team of associates and the store leadership team to execute exceptional customer experiences and achieve business goals. This position demands a retail-savvy leader who excels in talent development, customer service, and operational management. Store Managers serve as the frontline leaders connecting brand values with customer engagement, overseeing daily store operations, and driving sales performance. They play a critical role in fostering a positive store culture that emphasizes accountability, teamwork, and a customer-first mentality.
In this capacity, you will attract, hire, develop, inspire, and retain top talent, ensuring the store operates smoothly and meets performance goals. You will also be responsible for setting clear performance expectations, managing operational tasks such as opening and closing routines, bank deposits, and shipment receipt, and addressing any customer experience or maintenance issues promptly. Collaboration with the store leadership team to support action plans, implement floorset direction to enhance product storytelling, and deliver exceptional in-store customer experiences is key. The Store Manager will also train, coach, and motivate associates to enhance selling skills and customer service, while maintaining compliance with safety standards and company policies. This role requires physical stamina for constant activity such as standing, walking, lifting, and stock replenishment.
Bath & Body Works offers a supportive work environment that values curiosity, humility, and operational excellence. The company seeks candidates with strong communication skills, the ability to provide immediate coaching, and a passion for fostering a high-performing team. The position requires availability during peak periods, including evenings, weekends, and holidays, reflecting the retail nature of the business. With access to professional development opportunities, scholarship programs, and competitive compensation, the Store Manager role at Bath & Body Works is an excellent opportunity for motivated retail leaders to advance their careers while making a meaningful impact on customer experience and store success.
The role of Store Manager at Bath & Body Works is a dynamic and leadership-intensive position integral to the company's retail operations. As a Store Manager, you will be responsible for leading a team of associates and the store leadership team to execute exceptional customer experiences and achieve business goals. This position demands a retail-savvy leader who excels in talent development, customer service, and operational management. Store Managers serve as the frontline leaders connecting brand values with customer engagement, overseeing daily store operations, and driving sales performance. They play a critical role in fostering a positive store culture that emphasizes accountability, teamwork, and a customer-first mentality.
In this capacity, you will attract, hire, develop, inspire, and retain top talent, ensuring the store operates smoothly and meets performance goals. You will also be responsible for setting clear performance expectations, managing operational tasks such as opening and closing routines, bank deposits, and shipment receipt, and addressing any customer experience or maintenance issues promptly. Collaboration with the store leadership team to support action plans, implement floorset direction to enhance product storytelling, and deliver exceptional in-store customer experiences is key. The Store Manager will also train, coach, and motivate associates to enhance selling skills and customer service, while maintaining compliance with safety standards and company policies. This role requires physical stamina for constant activity such as standing, walking, lifting, and stock replenishment.
Bath & Body Works offers a supportive work environment that values curiosity, humility, and operational excellence. The company seeks candidates with strong communication skills, the ability to provide immediate coaching, and a passion for fostering a high-performing team. The position requires availability during peak periods, including evenings, weekends, and holidays, reflecting the retail nature of the business. With access to professional development opportunities, scholarship programs, and competitive compensation, the Store Manager role at Bath & Body Works is an excellent opportunity for motivated retail leaders to advance their careers while making a meaningful impact on customer experience and store success.
Job Requirements
- High school diploma GED certificate or relevant work experience
Job Qualifications
- Proven experience delivering sales exceptional customer experience and operational results in a fast paced environment
- 2 plus years of experience in a manager role preferably in a retail setting
- Thrives in a customer first based retail environment
- Ability to foster a customer focused selling culture
- Passion for attracting developing and retaining top talent
- Effective communication skills being open to feedback and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de escalate store and customer situations effectively
- Must be available to work peak days and times including varied shifts of evenings weekends and holidays
Job Duties
- Attract hire develop inspire and retain top talent including the store leadership team
- Set and reinforce clear and concise performance expectations results goals and accountability with all associates through effective and fair leadership
- Responsible for owning and delegating leadership tasks to address customer experience vendor relationship or maintenance issues
- Partner with the store leadership team to support action plans that improve results and ensure effective execution of operational activities
- Implement and sustain floorset direction to optimize the business and bring the product story to life
- Perform opening and closing routines including execution of bank deposits receipt of shipment and interpret disseminate company directives
- Set the direction and goals for the day shift when associates arrive for work
- Provide individual and team performance feedback
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
- Lead exceptional in store customer experiences through demonstrating and modelling selling behaviors rooted in company values and elevated product knowledge
- Create genuine connections with customers through uncovering needs sharing product information demoing products and making personalized recommendations
- Train coach reward and motivate associates to improve selling and the customer experience
- Reinforce selling expectations performance results and accountability with all associates
- Consistently provide the most safe clean and engaging experience by adhering to all safety standards and expectations
- Maintain company values policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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