Retail Store Manager In Training

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $77,250.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Professional Development
Commuter Benefits
Flexible healthcare spending account

Job Description

Goodwill of the San Francisco Bay is a reputable nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through career development, training, and education services. With a rich history of fostering opportunity and advancing social good, Goodwill operates a network of retail stores that serve as both revenue generators and community engagement hubs. These stores provide vital employment opportunities for individuals seeking a second chance in the workforce, supporting their professional growth in a positive and inclusive environment. Goodwill's commitment to diversity, equity, and inclusion is evident in its hiring practices and workplace culture, ensuring all team members feel valued and supported.

The Retail Store Manager in Training (MIT) position is an exceptional opportunity for individuals aspiring to lead within the retail sector while contributing to a meaningful social mission. This role involves participating in a comprehensive training program at designated locations, where trainees gain hands-on experience and an in-depth understanding of retail operations. The program focuses on rotating through key retail positions, learning company policies, operational procedures, and management techniques essential for successful store leadership. Upon completing the program, the MIT transitions into a full-time Store Manager role, taking on complete responsibility for the operations and success of a Goodwill retail store.

As a Retail Store Manager, you will be responsible for driving business operations, managing store production, and leading a team consisting of Assistant Store Managers, Production teams, and Donation Attendants. Your leadership will be pivotal in fostering a productive, customer-focused environment that aligns with Goodwill's core values of Trust, Collaboration, Engagement, Ownership, and Innovation. Key responsibilities include overseeing financial management, inventory control, donation processing, and ensuring exceptional customer service. You will also engage with community businesses and organizations to promote Goodwill's mission and create impactful partnerships.

This position offers a competitive annual salary of $77,250, with eligibility for a monthly performance-based bonus after successful completion of training. Full-time employment comes with comprehensive benefits including medical, dental, and vision insurance, retirement plans, professional development opportunities, commuter benefits, flexible healthcare spending accounts, and mental health and wellbeing support programs. At Goodwill of the San Francisco Bay, working is more than just a job — it is a chance to build a career in an environment that champions growth, inclusion, and community impact. Join a team where every action contributes to making a difference in people's lives while advancing your professional goals in retail management.

Job Requirements

  • High school diploma or equivalent
  • Two years' work experience in retail management, preferably thrift
  • One-year customer service experience
  • Proficient in Microsoft Office Suite
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently
  • Must have reliable transportation

Job Qualifications

  • High school diploma or equivalent
  • Two years' work experience in retail management, preferably thrift
  • One-year customer service experience
  • Proficient in Microsoft Office Suite
  • Ability to speak and read English proficiently

Job Duties

  • Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
  • Coordinates with retail district manager to develop and implement strategic plans to help drive donations
  • Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets
  • Ensures payroll costs and operating costs are managed to budget
  • Ensures team members deliver excellent customer service to donors and customers
  • Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately
  • Partners with community businesses and organizations to promote Goodwill mission

Job Criteria

Experience

Mid Level (3-7 years)


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