Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $30.30 - $38.61
Work Schedule
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
flexible schedule
Paid Time Off
Job Description
FedEx Office is a leading retail and business services company specializing in shipping, printing, and office solutions. As a prominent division of FedEx, the brand is well known for providing customers with quality service and innovative products, making business operations easier and more efficient. Operating numerous locations nationwide, FedEx Office prides itself on its commitment to customer satisfaction, operational excellence, and continuous improvement through innovative solutions. They offer employment opportunities for individuals seeking growth within a supportive, team-oriented environment, with positions ranging from entry-level to management roles. FedEx Office is an equal opportunity employer that values diversity and inclusion and is dedicated to providing reasonable accommodations to individuals with disabilities during the hiring process and employment.
The role of the Store Manager I or II at FedEx Office offers a comprehensive, hands-on experience in managing the day-to-day operations of a retail store with low to moderate complexity. This position is designed to develop strong leadership and supervisory skills by engaging in all facets of store management, including customer service, sales driving, team building, and operational excellence. Store Managers are expected to embody the FedEx Office values by fostering an exceptional store environment that attracts and retains both customers and team members. This involves coaching and leading a team, ensuring that they have the tools and information necessary to meet company goals and perform effectively.
The Store Manager is tasked with collaborating with supervisors to solve complex business challenges and interface with key customers, host partnerships, and commercial sales to maximize business opportunities. The position requires proficiency in handling all store operational functions such as accounts receivable, inventory management, sales reporting, and bank deposits. It also involves ownership over standards like safety, security, scheduling, and compliance with various legal requirements. This role emphasizes quality improvement processes and continual innovation to enhance business performance.
As a Store Manager I or II, candidates will gain valuable exposure to managing financial and operational aspects critical to running a successful retail store. The role demands adaptability, as work hours are determined by the business needs and operating hours of the location. The position often requires the ability to work alone, maintain physical stamina to stand for long periods, lift up to 55 pounds, and function effectively in a fast-paced, multitasking environment.
Candidates for this position should preferably hold an associate's degree or some college experience, with a minimum requirement of a high school diploma or GED, and at least two years of related experience in retail, service, hospitality, or military sectors. Prior supervisory experience is preferred. Proficiency in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel is necessary. The company offers a competitive hourly wage ranging from $30.30 to $38.61 depending on experience and position level, along with health, vision and dental insurance, retirement benefits, and tuition reimbursement programs.
FedEx Office also complies with various fair chance hiring laws and criminal history screening regulations to provide a fair and equitable hiring process. The company encourages applicants from diverse backgrounds and those with disabilities, ensuring the provision of reasonable accommodations during hiring and employment.
The role of the Store Manager I or II at FedEx Office offers a comprehensive, hands-on experience in managing the day-to-day operations of a retail store with low to moderate complexity. This position is designed to develop strong leadership and supervisory skills by engaging in all facets of store management, including customer service, sales driving, team building, and operational excellence. Store Managers are expected to embody the FedEx Office values by fostering an exceptional store environment that attracts and retains both customers and team members. This involves coaching and leading a team, ensuring that they have the tools and information necessary to meet company goals and perform effectively.
The Store Manager is tasked with collaborating with supervisors to solve complex business challenges and interface with key customers, host partnerships, and commercial sales to maximize business opportunities. The position requires proficiency in handling all store operational functions such as accounts receivable, inventory management, sales reporting, and bank deposits. It also involves ownership over standards like safety, security, scheduling, and compliance with various legal requirements. This role emphasizes quality improvement processes and continual innovation to enhance business performance.
As a Store Manager I or II, candidates will gain valuable exposure to managing financial and operational aspects critical to running a successful retail store. The role demands adaptability, as work hours are determined by the business needs and operating hours of the location. The position often requires the ability to work alone, maintain physical stamina to stand for long periods, lift up to 55 pounds, and function effectively in a fast-paced, multitasking environment.
Candidates for this position should preferably hold an associate's degree or some college experience, with a minimum requirement of a high school diploma or GED, and at least two years of related experience in retail, service, hospitality, or military sectors. Prior supervisory experience is preferred. Proficiency in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel is necessary. The company offers a competitive hourly wage ranging from $30.30 to $38.61 depending on experience and position level, along with health, vision and dental insurance, retirement benefits, and tuition reimbursement programs.
FedEx Office also complies with various fair chance hiring laws and criminal history screening regulations to provide a fair and equitable hiring process. The company encourages applicants from diverse backgrounds and those with disabilities, ensuring the provision of reasonable accommodations during hiring and employment.
Job Requirements
- High school degree or GED required
- 2 plus years of related experience such as retail, service, hospitality, or military
- prior supervisory experience preferred
- proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
- ability to work alone in the store at times
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend and twist at the waist and knees
- ability to travel as required for business needs
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- ability to manage multiple priorities in a fast-paced environment
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly to work and maintain established business hours
Job Qualifications
- Associates degree or some college preferred
- high school degree or GED required
- 2 plus years of related experience (ex retail, service, hospitality, military), prior supervisory experience preferred
- proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel
- ability to communicate effectively with customers, vendors, and other team members
- experience working in fast-paced environments managing multiple priorities
- ability to work independently with minimal supervision
Job Duties
- Understand and model FedEx Office values to customers and team members
- coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
- regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for key customers
- ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
- use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports
- interact with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your business
- understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets
- accomplish regular daily job duties including accounts receivable, inventory reports, daily sales recaps and bank deposits
- take active ownership of all store controls including but not limited to standard operating procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management
- utilize quality improvement tools in order to improve the business, share ideas and continue to innovate
- be flexible with your schedule - your work hours will be based on business needs and store operating hours
- perform all other duties as needed or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
