
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Parental leave
Merchandise discount
Job Description
Bath & Body Works is a leading specialty retailer known for its high-quality personal care, fragrance, and home fragrance products. With a strong presence across the United States, the company is dedicated to providing outstanding customer experiences through a wide range of uniquely crafted products that inspire and delight customers. Bath & Body Works is committed to creating a diverse and inclusive workplace culture, where every associate feels valued and empowered to bring their best selves to work. This commitment extends to fostering a culture of belonging, ethical business practices, and social responsibility that benefits both the community and the planet. The company places a strong emphasis on recruiting, retaining, and advancing exceptional talent, providing employees with competitive pay, comprehensive benefits, and ample development opportunities to grow within the organization. Bath & Body Works offers a vibrant, team-oriented environment where creativity, innovation, and customer focus are paramount.
The role of Store Manager at Bath & Body Works offers a unique opportunity to lead and develop a dynamic retail team while delivering exceptional customer service and driving store growth. As a Store Manager, you will play a pivotal role in shaping the in-store experience by managing associate performance, optimizing store operations, and ensuring that each customer interaction embodies the brand's values of warmth, connection, and expert product knowledge. You will be responsible for attracting and retaining top talent, providing ongoing coaching and development, and fostering a culture of continuous improvement and accountability. This position requires a hands-on leader who thrives in a fast-paced retail environment and who is passionate about training and inspiring others to achieve sales goals and deliver outstanding service. Store Managers are entrusted with overseeing daily operations including staffing, inventory management, sales floor merchandising, and customer engagement while maintaining a safe, clean, and attractive store environment. This full-time position offers competitive compensation along with a robust benefits package that includes medical, dental and vision insurance, 401k plan, paid time off, parental leave, and merchandise discounts. Joining Bath & Body Works as a Store Manager not only means leading a successful retail store but also becoming part of a larger community dedicated to personal and professional growth, work-life balance, and enriching customer experiences. This role is perfect for someone who values people leadership, operational excellence, and delivering business results in a vibrant retail setting.
The role of Store Manager at Bath & Body Works offers a unique opportunity to lead and develop a dynamic retail team while delivering exceptional customer service and driving store growth. As a Store Manager, you will play a pivotal role in shaping the in-store experience by managing associate performance, optimizing store operations, and ensuring that each customer interaction embodies the brand's values of warmth, connection, and expert product knowledge. You will be responsible for attracting and retaining top talent, providing ongoing coaching and development, and fostering a culture of continuous improvement and accountability. This position requires a hands-on leader who thrives in a fast-paced retail environment and who is passionate about training and inspiring others to achieve sales goals and deliver outstanding service. Store Managers are entrusted with overseeing daily operations including staffing, inventory management, sales floor merchandising, and customer engagement while maintaining a safe, clean, and attractive store environment. This full-time position offers competitive compensation along with a robust benefits package that includes medical, dental and vision insurance, 401k plan, paid time off, parental leave, and merchandise discounts. Joining Bath & Body Works as a Store Manager not only means leading a successful retail store but also becoming part of a larger community dedicated to personal and professional growth, work-life balance, and enriching customer experiences. This role is perfect for someone who values people leadership, operational excellence, and delivering business results in a vibrant retail setting.
Job Requirements
- High school diploma GED certificate or relevant work experience
- Must be available to work peak days and times including varied shifts of evenings weekends and holidays
- Ability to provide in the moment coaching to associates
- Effective communication skills being open to feedback and the ability to adapt quickly
- Passion for attracting developing and retaining top talent
- Proven experience delivering sales exceptional customer experience and operational results in a fast paced environment
- 2 plus years of experience in a manager role preferably in a retail setting
- Ability to foster a customer focused selling culture
- Ability to de escalate store and customer situations effectively
Job Qualifications
- Proven experience delivering sales exceptional customer experience and operational results in a fast paced environment
- 2 plus years of experience in a manager role preferably in a retail setting
- Thrives in a customer first based retail environment
- Ability to foster a customer focused selling culture
- Passion for attracting developing and retaining top talent
- Effective communication skills being open to feedback and the ability to adapt quickly
- Ability to provide in the moment coaching to associates
- Ability to de escalate store and customer situations effectively
- Must be available to work peak days and times including varied shifts of evenings weekends and holidays
Job Duties
- Attract hire develop inspire and retain top talent including the store leadership team
- Set and reinforce clear and concise performance expectations results goals and accountability with all associates through effective and fair leadership
- Responsible for owning and delegating leadership tasks to address customer experience vendor relationship or maintenance issues
- Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities
- Implement and sustain floorset direction to optimize the business and bring the product story to life
- Perform opening and closing routines including execution of bank deposits receipt of shipment and interpret disseminate company directives
- Set the direction and goals for the day shift when associates arrive for work
- Provide individual and team performance feedback
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus
- Lead exceptional in-store customer experiences through demonstrating and modelling selling behaviors rooted in our values and elevated product knowledge
- Create genuine connections with customers through uncovering needs sharing product information demoing products and making personalized recommendations
- Train coach reward and motivate associates to improve selling and the customer experience
- Reinforce selling expectations performance results and accountability with all associates
- All store positions require constant physical activity including standing walking reaching and lifting
- Associates are expected to climb ladders lift reach bend and kneel to obtain products for customers and to maintain the visual appearance of the store
- Associates should be able to lift 10 pounds consistently and up to 50 pounds
- Consistently provide the most safe clean and engaging experience by adhering to all safety standards and expectations
- Maintain our values policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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