Retail Store Manager

Job Overview

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Compensation

Salary
Range $55,000.00 - $82,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Tuition Reimbursement
Paid Time Off
Paid parental leave
paid caregiver leave
adoption reimbursement
Disability Benefits
Life insurance
Employee assistance program
employee wellness program
Employee Discounts

Job Description

AT&T is a leading telecommunications company known for providing best-in-class services, entertainment, and technology to millions of customers nationwide. With a legacy of innovation and commitment to customer satisfaction, AT&T operates a wide network of retail stores where customers can explore the latest in wireless technology, internet services, and mobile accessories. As a company deeply invested in the professional growth and development of its employees, AT&T offers comprehensive training programs, competitive salaries, and a supportive work environment that encourages career advancement within the organization.

The Retail Store Manager role at AT&T serves as the pivotal leader overseeing the daily operations within one of these dynamic retail environments. This position is essential for driving sales, managing merchandising efforts, and delivering exceptional customer experiences. The Store Manager will be responsible for coaching and developing a team of retail sales consultants to meet and exceed sales objectives while maintaining high service standards. Success in this role requires a hands-on leader who can navigate store management challenges, facilitate product launches, and engage in additional outreach and promotional activities, including off-site events when necessary.

This leadership position at AT&T not only demands a solid foundation of retail and telecommunications knowledge but also provides a pathway to grow your career through ongoing development and strategic collaboration with various stakeholders. The company offers a competitive annual salary range between $55,000 and $82,600, complemented by the opportunity to earn more than $26,000 in commissions annually by achieving sales targets. The starting salary depends on geographic location, individual experience, and expertise.

Working at AT&T also means gaining access to an extensive benefits package designed to support employees' health, financial security, and work-life balance. Employees benefit from medical, dental, and vision coverage, various leave options including parental and caregiver leave, a 401(k) plan with company contributions, tuition reimbursement programs, and numerous wellness initiatives. Additionally, staff enjoys generous paid time off and holidays, employee discounts on AT&T products and services, and supplemental insurance programs.

The offered role is full-time, with a standard 40-hour workweek that requires availability during peak retail hours, including evenings and weekends. Location-specific opportunities, such as at the Bellingham WA store on 4291 Meridian St, emphasize the community-focused approach of AT&T’s retail strategy. AT&T maintains a commitment to equal employment opportunity and provides reasonable accommodations to qualified individuals with disabilities. The company ensures a fair hiring process and only conducts background checks post-offer to uphold fairness and transparency.

Joining AT&T as a Retail Store Manager means joining a respected industry leader with a comprehensive support system tailored to boost your leadership skills while ensuring a robust financial package and career trajectory filled with growth opportunities. This is an ideal prospect for seasoned retail professionals with prior management experience looking to leverage their skills in a thriving, customer-centric organization.

Job Requirements

  • high school diploma or equivalent
  • three or more years of sales and/or customer experience in telecommunications or related industry
  • prior management experience
  • excellent communication skills
  • well-developed planning and problem-solving skills
  • availability to work evenings and weekends
  • ability to travel for off-site events
  • familiarity with wireless terminology and AT&T mobility systems

Job Qualifications

  • excellent communication and leadership skills
  • three or more years of sales and/or customer experience in telecommunications or related industry
  • prior management experience
  • well-developed planning, analytical and problem-solving skills
  • familiarity with wireless terminology and industry trends
  • ability to collaborate with stakeholders

Job Duties

  • oversee daily operations of retail store
  • manage and develop a team of retail sales consultants
  • ensure exceptional customer service and experience
  • execute merchandising and product launches
  • meet and exceed sales objectives
  • conduct outreach and promotional activities including off-site events
  • collaborate with key stakeholders on initiatives beyond store walls

Job Criteria

Experience

Mid Level (3-7 years)


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