Retail Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,500.00 - $74,300.00
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Work Schedule

Standard Hours
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Benefits

Medical Coverage
dental coverage
vision coverage
401(k) Plan
Tuition Reimbursement Program
Paid Time Off
Paid parental leave
paid caregiver leave
adoption reimbursement
Disability Benefits
Life insurance
Supplemental benefit programs
Employee Assistance Programs
Employee wellness programs
Employee Discounts

Job Description

AT&T is a prominent telecommunications company known for delivering cutting-edge communication services, entertainment, and technology solutions across the United States. With a vast network and a legacy of innovation, AT&T remains a leader in the telecom industry, committed to connecting individuals, families, and businesses to the world through its comprehensive suite of products and services. The company prides itself on providing best-in-class customer experiences, fostering inclusive workplace environments, and investing in employee growth and development.

The role of Retail Store Manager at AT&T is a dynamic leadership position central to the daily success of the company’s retail operations. As a Store Manager, you will take charge at the core point where technology meets customers, overseeing all aspects of a retail store's operations. You will manage and develop a team of retail sales consultants, providing coaching and leadership to ensure sales and service goals are consistently met. This role demands a combination of retail knowledge and leadership skills to create extraordinary customer experiences and drive business growth.

Your responsibilities will span merchandising, product launches, sales objectives, and promotional outreach, including off-site events to increase customer engagement and store visibility. You will act as a key leader who drives operational excellence while promoting a positive store environment where employees feel motivated and customers receive top-tier service. Importantly, AT&T supports this leadership role with best-in-class paid training aimed to prepare and set you up for success as an effective leader.

The Retail Store Manager position is full-time and offers a competitive salary range of $49,500 to $74,300 annually, with additional commission potential of up to $26,000 per year based on sales performance. This compensation package acknowledges not only your expertise and experience but also the critical role you play in meeting and exceeding store targets. The salary is influenced by factors such as geography, experience, expertise, and educational background.

Beyond salary, AT&T provides a comprehensive benefits package designed to support your well-being and work-life balance. Employees enjoy medical, dental, and vision coverage, a 401(k) plan for retirement savings, a tuition reimbursement program for continuous learning, and generous paid time off including holidays, parental leave, and caregiver leave. Additional advantages include disability benefits, life and accidental death insurance, adoption reimbursement, and supplemental benefits such as critical illness and accident hospital indemnity coverage.

AT&T takes pride in its inclusive employment policies, offering equal employment opportunity to all individuals regardless of age, color, national origin, disability status, race, religion, gender identity, sexual orientation, and other protected characteristics. The company also accommodates qualified individuals with disabilities and follows a fair chance hiring policy, delaying background checks until after an offer is extended.

Choosing to join AT&T as a Retail Store Manager places you on a promising path to development in leadership within one of the most recognized and respected companies in telecommunications. With strong financial compensation, extensive benefits, and a supportive environment aimed at continual personal and professional growth, this role offers a rewarding career opportunity for driven retail professionals who are passionate about technology and customer service.

Job Requirements

  • High school diploma or equivalent
  • minimum three years of sales and/or customer service experience in telecommunications or related field
  • prior management experience
  • strong communication skills
  • leadership ability
  • knowledge of wireless terminology and AT&T mobility systems
  • ability to plan, analyze and solve problems
  • willingness to perform outreach and promotional activities
  • ability to work full-time 40-hour weeks

Job Qualifications

  • Three or more years of sales and/or customer experience in telecommunications or related industry
  • prior management experience
  • excellent communication and leadership skills
  • well-developed planning, analytical and problem-solving skills
  • familiarity with wireless terminology and industry trends
  • ability to collaborate with stakeholders beyond store walls

Job Duties

  • Oversee all aspects of daily retail store operations
  • manage and develop a team of retail sales consultants
  • drive sales and meet or exceed sales objectives
  • ensure exceptional customer experience with products and services
  • coordinate merchandising and product launches
  • perform outreach and promotional activities including off-site events
  • collaborate with key stakeholders on initiatives

Job Criteria

Experience

Mid Level (3-7 years)


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