Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $77,250.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Professional Development
Commuter Benefits
Flexible spending account
Employee assistance program
Job Description
Goodwill of the San Francisco Bay is a reputable nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities throughout the San Francisco Bay Area. Known for its commitment to providing no-cost career development, training, and education services, Goodwill plays a pivotal role in helping people obtain meaningful employment and advance their careers. As a part of a network of stores, donation centers, and community services, Goodwill of the San Francisco Bay is deeply embedded in the local community through its mission-driven programs and retail operations. The organization values trust, collaboration, engagement, ownership, and innovation — its core values that guide every aspect of its work and create an inclusive and welcoming environment for employees and customers alike.
The Retail Store Manager in Training (MIT) position offers an exceptional opportunity to begin a rewarding career path within Goodwill's retail operations. This full-time employment role, located at 2319 Lincoln Avenue, Alameda, California 94501, comes with an annual salary starting at $77,250. Additionally, candidates completing their training successfully are eligible for a monthly performance-based bonus, strengthening motivation and recognition for high performance.
The MIT program is designed to equip individuals with the skills, knowledge, and practical experience necessary to excel as a Store Manager. Trainees rotate through multiple departments within the retail operations to gain a comprehensive understanding of store functions — including store production, financial management, inventory control, donation processing, customer service, and people leadership. During this training, associates learn company policies, operational procedures, and effective management techniques directly under the guidance of experienced district and store leadership.
Upon successful completion of the program, the MIT will seamlessly transition into the Store Manager role, overseeing a retail store location with full accountability for operations and team performance. The Store Manager is entrusted with leading Assistant Store Managers, Production Teams, and Donation Attendants to achieve store goals and uphold high standards of customer service and community engagement. This includes managing budgets such as payroll and operating costs, ensuring store cleanliness and visual appeal, partnering with community organizations to promote the Goodwill mission, and maintaining safety and compliance standards.
The role also demands strong leadership in talent acquisition and development, motivating staff, fostering a positive company culture, and exemplifying Goodwill's core values at every level. Flexibility is key, with responsibilities including transferring between stores or covering shifts as needed to meet evolving business demands. As an ambassador to the community, the Store Manager plays a critical role in growing Goodwill's impact and presence locally.
Working at Goodwill offers more than just a job. It is a chance to be part of a supportive environment where employees learn, grow professionally, and contribute meaningfully to the mission of creating opportunity. Benefits include medical, dental, and vision insurance; retirement savings plans; professional development training; commuter benefits; flexible health spending accounts; and a dedicated mental health and wellbeing employee assistance program. Goodwill encourages job growth and advancement prospects within its broad operational scope, emphasizing inclusion, trust, and collaboration in all team efforts.
Goodwill of the San Francisco Bay is an equal opportunity employer, respecting diversity and providing accommodations for qualified individuals as required by law. The position mandates reliable transportation to perform daily operational tasks and meet the needs of shifting business locations. If you are passionate about making a difference while advancing your retail management career within a values-driven organization, this is an ideal opportunity to realize your potential and drive tangible community impact through retail leadership.
The Retail Store Manager in Training (MIT) position offers an exceptional opportunity to begin a rewarding career path within Goodwill's retail operations. This full-time employment role, located at 2319 Lincoln Avenue, Alameda, California 94501, comes with an annual salary starting at $77,250. Additionally, candidates completing their training successfully are eligible for a monthly performance-based bonus, strengthening motivation and recognition for high performance.
The MIT program is designed to equip individuals with the skills, knowledge, and practical experience necessary to excel as a Store Manager. Trainees rotate through multiple departments within the retail operations to gain a comprehensive understanding of store functions — including store production, financial management, inventory control, donation processing, customer service, and people leadership. During this training, associates learn company policies, operational procedures, and effective management techniques directly under the guidance of experienced district and store leadership.
Upon successful completion of the program, the MIT will seamlessly transition into the Store Manager role, overseeing a retail store location with full accountability for operations and team performance. The Store Manager is entrusted with leading Assistant Store Managers, Production Teams, and Donation Attendants to achieve store goals and uphold high standards of customer service and community engagement. This includes managing budgets such as payroll and operating costs, ensuring store cleanliness and visual appeal, partnering with community organizations to promote the Goodwill mission, and maintaining safety and compliance standards.
The role also demands strong leadership in talent acquisition and development, motivating staff, fostering a positive company culture, and exemplifying Goodwill's core values at every level. Flexibility is key, with responsibilities including transferring between stores or covering shifts as needed to meet evolving business demands. As an ambassador to the community, the Store Manager plays a critical role in growing Goodwill's impact and presence locally.
Working at Goodwill offers more than just a job. It is a chance to be part of a supportive environment where employees learn, grow professionally, and contribute meaningfully to the mission of creating opportunity. Benefits include medical, dental, and vision insurance; retirement savings plans; professional development training; commuter benefits; flexible health spending accounts; and a dedicated mental health and wellbeing employee assistance program. Goodwill encourages job growth and advancement prospects within its broad operational scope, emphasizing inclusion, trust, and collaboration in all team efforts.
Goodwill of the San Francisco Bay is an equal opportunity employer, respecting diversity and providing accommodations for qualified individuals as required by law. The position mandates reliable transportation to perform daily operational tasks and meet the needs of shifting business locations. If you are passionate about making a difference while advancing your retail management career within a values-driven organization, this is an ideal opportunity to realize your potential and drive tangible community impact through retail leadership.
Job Requirements
- High school diploma or equivalent
- Two years' work experience in retail management, preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Ability to pass a background check and drug screen, where applicable for position
- Ability to speak and read English proficiently
Job Qualifications
- High school diploma or equivalent
- Two years' work experience in retail management, preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Ability to speak and read English proficiently
- Ability to pass a background check and drug screen, where applicable for position
Job Duties
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
- Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations
- Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets
- Ensures payroll costs and operating costs are managed to budget
- Ensures Team Members deliver excellent customer service to donors and customers
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately
- Partners with community businesses and organizations to promote Goodwill mission
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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