Retail Store Manager-2 Regular

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $99,100.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Tuition Reimbursement Program
Paid Time Off
Paid parental leave
paid caregiver leave
Employee assistance program
Life insurance
Disability Benefits
Employee Discounts
Relocation assistance

Job Description

AT&T is a leading telecommunications company committed to providing best-in-class services, entertainment, and technology to its customers. With a deep-rooted history in innovation and customer service excellence, AT&T operates retail stores across the United States where customers can access the latest in wireless technology and telecommunications products. The company is well-known for fostering a supportive environment where employees are valued, trained extensively, and given opportunities to advance their careers. AT&T’s retail stores are the primary locations where customers interact directly with the company’s products and expert sales consultants, receiving personalized service to meet their connectivity and entertainment needs.

As a Retail Store Manager at AT&T, you will be at the heart of daily store operations, responsible for steering the team and store toward exceptional customer experiences and achieving sales success. This role requires a combination of strong leadership, operational management, and deep retail knowledge, especially within the telecommunications industry. You will oversee all aspects of the store's operations from merchandising to product launches to ensure sales objectives are met and exceeded consistently. With access to the latest technology, you’ll motivate and coach a skilled team of retail sales consultants, developing their talents and helping them reach sales and service goals.

In this leadership position, you will have the opportunity to implement strategic initiatives that align with company goals while fostering a customer-centric environment. AT&T supports its managers with best-in-class paid training that prepares you for effective people management and operational excellence. Besides managing the store, your role will involve collaborating with various stakeholders within and beyond the store environment, emphasizing teamwork and initiative.

Your leadership will impact the store’s performance, customer satisfaction, and employee development directly, making this position both challenging and rewarding. The Retail Store Manager 2 role offers a competitive salary ranging from $66,100 to $99,100 annually, plus potential commissions up to $24,000 when meeting sales targets. This salary is influenced by geography, experience, and education, ensuring fair compensation for your expertise. AT&T also provides a comprehensive benefits package, adding tremendous value to your employment experience.

This full-time, regular position requires 40 hours per week and is located in Stamford, Connecticut. AT&T is committed to equal employment opportunities and inclusive hiring practices, welcoming individuals from diverse backgrounds and providing reasonable accommodations for qualified candidates. Joining AT&T means being part of a company that not only values innovation and leadership but also invests in the well-being and growth of its employees. If you are passionate about retail leadership and the telecommunications field, this role offers a promising path to career advancement with a stable and supportive employer.

Job Requirements

  • High school diploma or equivalent
  • minimum three years sales and/or customer experience in telecommunications or related industry
  • prior management or supervisory experience
  • strong leadership and communication abilities
  • knowledge of retail sales principles
  • basic computer skills
  • availability to work 40 hours per week
  • ability to interact professionally with customers and team members

Job Qualifications

  • Excellent communication and leadership skills
  • three or more years of sales and/or customer experience in telecommunications or related industry
  • prior management experience
  • well-developed planning, analytical, and problem-solving skills
  • familiarity with wireless terminology, industry trends, and AT&T mobility systems
  • ability to collaborate with key stakeholders on initiatives beyond store walls

Job Duties

  • Oversee all store operations including merchandising and product launches
  • manage and develop a team of retail sales consultants
  • ensure achievement of sales and service goals
  • deliver an extraordinary customer experience with AT&T products and services
  • coach and train team members to improve performance
  • collaborate with key stakeholders on initiatives beyond the store
  • monitor store performance metrics and drive operational improvements

Job Criteria

Experience

Mid Level (3-7 years)


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