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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $77,250.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Professional Development
Commuter Benefits
Flexible healthcare spending account
Mental health assistance
Job Description
Goodwill of the San Francisco Bay is a prominent nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through career development, education, and training services. Operating across multiple retail locations, Goodwill helps those in need acquire the skills and experience necessary to enter or re-enter the workforce successfully. The organization is deeply committed to creating inclusive opportunities and supporting personal and professional growth within a supportive environment. Their retail operations contribute significantly to funding their mission of ending unemployment and building better futures for individuals and families in the community.
The Retail Store Manager in Training (... Show More
The Retail Store Manager in Training (... Show More
Job Requirements
- High school diploma or equivalent
- Two years' work experience in retail management, preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Ability to pass a background check
- Ability to speak and read English proficiently
Job Qualifications
- High school diploma or equivalent
- Two years' work experience in retail management, preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Ability to pass a background check
- Ability to speak and read English proficiently
Job Duties
- Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production
- Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations
- Monitors product levels daily to achieve bottom line sales budgets against targets
- Ensures payroll costs and operating costs are managed to budget
- Ensures Team Members deliver excellent customer service to donors and customers
- Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately
- Partners with community businesses and organizations to promote Goodwill mission
- Maintains regular and consistent in-person attendance
- Serves as a Goodwill ambassador to the community
- Transfers to different stores at any given moment due to business needs
- Covers shifts at different stores at any moment due to business needs
- Ensures that all Team Members are well-trained and fulfill their duties and responsibilities
- Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing
- Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals
- Partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance
- Ensures that Team Members are operating per company standards and procedures
- Must have reliable transportation to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes
- Partners with support areas to further business goals and ensure compliance with policies, procedures, and regulations
- Builds a high-performing team
- Responsible for performance management including coaching, discipline, performance improvement plans, and annual reviews, staffing, compensation, and development of Team Members
- Ensures Assistant Store Manager effectively manages performance of Retail Store Associates
- Plays critical role in driving company culture change efforts and change management processes
- Performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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