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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid bi-weekly
Health Insurance
401k plan
flexible schedule
Paid Time Off
Tuition Assistance
associate discounts
Career pathing
development opportunities
Job Description
PetSmart is a leading specialty retailer dedicated to the health, happiness, and well-being of pets and their owners. Recognized as a prominent leader in the pet care industry, PetSmart provides a wide variety of products, services, and solutions, including pet food and supplies, grooming, training, and adoption services. Known for its commitment to the motto Anything for Pets, the company operates extensive retail stores across the United States and Canada, staffed by passionate and knowledgeable associates who share a deep respect and love for animals. At PetSmart, the culture is centered around supporting both pets and pet parents by delivering... Show More
Job Requirements
- High school diploma or equivalent
- 4-6 years of retail leadership or customer service experience
- Ability to work full time with flexible hours including nights, weekends, and holidays
- Proficiency in computer applications
- Strong communication skills
- Ability to work under pressure
- Strong organizational skills
- Ability to stand, walk, climb ladders, lift and move up to 50 pounds frequently
- Ability to manage and lead a team
- Must be over the age of 18
- Legal authorization to work in the country
Job Qualifications
- 4-6 years of retail leadership or customer-focused experience
- Full time availability with flexible schedule including evenings, weekends, and holidays
- Proficiency in computer applications
- Strong written and verbal communication skills
- Ability to maintain composure under pressure
- Strong organizational skills and attention to detail
- Experience overseeing multiple associates and leaders
Job Duties
- Responsible for recruiting, interviewing, hiring, coaching, and terminating employees
- Build an open-door culture by engaging and listening to associates
- Create and post schedules for the entire store
- Facilitate associate development including reviews, recognition, training, onboarding, mentoring, and succession planning
- Delegate effectively and empower others to succeed
- Lead the pet parent experience and ensure pets are safe and healthy
- Monitor store operations and continuously improve processes
- Collaborate with leadership on community events and adoption partnerships
- Maintain store standards and enforce policies and procedures
- Conduct safety and compliance audits
- Manage store financial goals and labor within budget
- Analyze business results and develop improvement plans
- Process payroll and manage reporting
- Uphold store opening and closing procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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