Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k Employer Match
Paid Time Off
discounted gym membership
Flexible spending account
wellness benefits
Job Description
Lake Champlain Chocolates is a renowned gourmet chocolate company based in Vermont, celebrated for its high-quality, hand-crafted confections made from the finest ingredients. Since its inception in 1983, the company has grown from making its first truffles to producing the popular Five Star Bars, continually blending creativity with skilled craftsmanship. As a certified B Corporation, Lake Champlain Chocolates is committed to social and environmental responsibility, striving to make a positive impact in both its local and global communities. This dedication extends to the workplace culture, fostering an inclusive, welcoming, and supportive environment where employees are valued contributors to the company's success. The company operates retail stores where customers can experience their products firsthand, benefiting from the knowledge and passion of the staff.
The Retail Store Associate and Barista role at Lake Champlain Chocolates offers an exciting opportunity to be part of a dynamic team focused on delivering an exceptional in-store experience to a diverse clientele of chocolate enthusiasts. This position is based primarily at the Pine Street store and involves a blend of retail sales, cashier duties, and café service—with the chance to learn about chocolate-making, educate customers, and craft specialty hot chocolates that delight guests. Scheduled for at least 30 hours per week, with some evening, closing, and weekend shifts required, this role demands flexibility to meet store needs during busy periods and a willingness to participate in monthly inventory activities.
As a member of the team, the Retail Store Associate/Barista will uphold Lake Champlain Chocolates' policies and brand values while contributing to a safe, positive, and cooperative store environment. Duties include greeting customers warmly, maintaining in-depth product knowledge, providing efficient café service, and assisting with merchandising, stock replenishment, and housekeeping tasks. The position also involves using the cash register accurately to process sales and returns. Candidates thrive in fast-paced settings, demonstrating a passion for chocolate and an eagerness to grow within the company, supported by continual training and a culture that encourages innovation, respect, and quality.
Committed to employee well-being, Lake Champlain Chocolates offers a competitive starting wage of $16.00 to $16.50 per hour plus tips, along with opportunities for raises. The benefits package is generous, encompassing health, dental, and vision insurance, life insurance, a 401(k) plan with employer match, discounted gym memberships, flexible spending accounts, wellness perks like monthly healthy snacks, and an employee recognition program. Beyond compensation, the company champions diversity, inclusion, and environmental stewardship, inviting employees to actively shape its vibrant workplace culture and mission-driven approach.
The Retail Store Associate and Barista role at Lake Champlain Chocolates offers an exciting opportunity to be part of a dynamic team focused on delivering an exceptional in-store experience to a diverse clientele of chocolate enthusiasts. This position is based primarily at the Pine Street store and involves a blend of retail sales, cashier duties, and café service—with the chance to learn about chocolate-making, educate customers, and craft specialty hot chocolates that delight guests. Scheduled for at least 30 hours per week, with some evening, closing, and weekend shifts required, this role demands flexibility to meet store needs during busy periods and a willingness to participate in monthly inventory activities.
As a member of the team, the Retail Store Associate/Barista will uphold Lake Champlain Chocolates' policies and brand values while contributing to a safe, positive, and cooperative store environment. Duties include greeting customers warmly, maintaining in-depth product knowledge, providing efficient café service, and assisting with merchandising, stock replenishment, and housekeeping tasks. The position also involves using the cash register accurately to process sales and returns. Candidates thrive in fast-paced settings, demonstrating a passion for chocolate and an eagerness to grow within the company, supported by continual training and a culture that encourages innovation, respect, and quality.
Committed to employee well-being, Lake Champlain Chocolates offers a competitive starting wage of $16.00 to $16.50 per hour plus tips, along with opportunities for raises. The benefits package is generous, encompassing health, dental, and vision insurance, life insurance, a 401(k) plan with employer match, discounted gym memberships, flexible spending accounts, wellness perks like monthly healthy snacks, and an employee recognition program. Beyond compensation, the company champions diversity, inclusion, and environmental stewardship, inviting employees to actively shape its vibrant workplace culture and mission-driven approach.
Job Requirements
- High school student or graduate or equivalent
- Ability to work at least 30 hours per week including evenings, closings, and weekends
- Must be able to stand or walk for extended periods
- Ability to exert up to 30 lbs occasionally and 10 lbs frequently
- Willingness to learn and follow company policies and safety procedures
- Flexibility to work during the busiest times of the year
- Ability to work cooperatively with other team members
- Competence in handling cash register transactions accurately
- Good communication skills
- Ability to participate in monthly inventory counts
- Commitment to teamwork and positive customer service
Job Qualifications
- High school student or graduate or equivalent
- Cashier experience is a plus
- Experience working on a team in retail or food service is a plus
- Familiarity with company policies and procedures
- Positive, enthusiastic, and pleasant demeanor
- Ability to give, receive, and act on feedback
- Well-organized with strong attention to detail
- Remains calm and composed under pressure
- Team player with good interpersonal relations
- Ability to manage and complete tasks on time
- Strong customer service and public relations skills
- Independent and self-directed
- Results oriented with a drive for continuous improvement
- Effective communication skills including telephone, in-person, and email
- Proficient in operating a cash register
Job Duties
- Upholds company policies, standards, and philosophy
- Assists retail managers in implementing store policies and procedures
- Maintains a safe work environment
- Provides outstanding customer service including greeting customers and maintaining product knowledge
- Serves café customers efficiently and assists with café responsibilities
- Maintains awareness of promotions and advertisements
- Assists with floor moves, merchandising, display maintenance, and housekeeping
- Processes and replenishes merchandise and monitors floor stock
- Works flexibly during busy periods
- Helps customers locate merchandise
- Participates in monthly inventory counts
- Operates cash registers, bags merchandise, and processes refunds/returns
- Performs other tasks assigned by retail management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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