Retail Store Associate

Irving, TX, USA|

Job Overview

Compensation

Hourly

Exact $16.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Culinary Training

Higher Education Programs

Vacation Time

paid holiday

birthday PTO

monthly bonus potential

Free shipping

Product giveaways

Shopping allowance

Job Description

Wild Fork is a dynamic and rapidly growing retail company specializing in delivering high-quality, fresh frozen products directly to consumers. With a strong commitment to culinary excellence and customer satisfaction, Wild Fork operates as a specialty meat and food purveyor that combines passion for food with convenient shopping experiences both in-store and online. As part of its core values, Wild Fork emphasizes determination, simplicity, availability, humility, sincerity, discipline, and ownership, reflecting a company culture focused on authenticity, customer care, and continuous improvement. The company offers competitive compensation starting at $16 an hour along with a monthly bonus based on performance, highlighting its dedication to rewarding employee efforts and fostering a motivating work environment.

The Retail Store Associate role at Wild Fork is designed for individuals who are passionate about food, enjoy cooking, and want to build a meaningful career in a customer-oriented setting. This position centers around being both a personal chef and a butcher, equipping team members with extensive product knowledge and culinary skills to assist customers in selecting their ideal dishes and proteins. Through comprehensive training, associates become experts in product details and culinary preparation, enabling them to provide personalized recommendations and cooking tips. This role is fundamental in creating a welcoming and memorable shopping experience by engaging with customers, managing inventory to ensure freshness, replenishing stock, handling online order fulfillment, and facilitating smooth checkout transactions.

In addition to culinary expertise, the role involves physical tasks such as lifting up to 50 pounds, working in cold environments including walk-in freezers, and maintaining store organization through cleaning and dusting. Associates must be flexible in their schedules, capable of working various shifts including early mornings, evenings, weekends, and holidays. They also play an essential part in inventory control, price adjustments, and managing cash register operations, which makes the position a multifaceted opportunity combining customer service, culinary arts, logistics, and retail operations.

This position is ideal for individuals seeking growth within a vibrant team focused on food quality and customer satisfaction. Wild Fork supports career advancement by offering culinary training, higher education programs, and various benefits including medical, dental, and vision insurance, a 401k plan, paid time off, and unique perks such as free shipping and monthly product giveaways. Overall, the Retail Store Associate role at Wild Fork offers a comprehensive platform for those who love to cook, wish to engage with food enthusiasts, and desire a stable position with opportunities for learning and development in the specialty food retail sector.

Job Requirements

High school degree or GED preferred not required
One year of customer service experience in retail, hospitality, or restaurant required
Ability to lift up to 50 pounds
Ability to work in extremely cold environments such as walk-in freezers
Strong verbal communication skills
Ability to work flexible hours including early mornings, evenings, weekends, and holidays
Physical stamina to stand or walk for 8-10 hours
Ability to perform stocking duties and inventory management
Basic math skills required
Reliable and committed to teamwork

Job Qualifications

High school degree or GED preferred not required
One year of customer service experience in retail, hospitality, or restaurant is required
Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required
Work with integrity as a team toward a shared vision
Be determined and deliver superior results with a sense of urgency, time management, and prioritization
Treat it like you own it – take ownership and responsibility to be successful
Acts with respect and values other opinions
Strong cognitive skills, including problem analyzing
Enthusiasm and passion for food and customer service preferred
Excellent organizational and multitasking skills
Show dependability and commitment
Fundamental math functions such as addition, subtraction, multiplication, and division
Ability to meet seasonal peaks, workloads, and deadlines
The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Job Duties

Be a brand ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
Provide a butcher friendly shopping experience by personalizing every step of the way
Assist customers during the check-out process and deliver an experience to remember
Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
Oversee daily price changes and manage cash register as required
Process customer e-commerce orders and oversee timely product hand out for deliveries