Wild Fork Foods logo

Retail Store Associate

Job Overview

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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Culinary Training
Tenure Program
Higher Education Programs
Vacation Time
Paid holidays
Birthday Paid Time Off
Monthly bonus
Free shipping
Product giveaways
Store allowance

Job Description

Wild Fork is a leading retailer specializing in delivering premium quality frozen foods with an emphasis on freshness, flavor, and convenience. As a forward-thinking food retailer, Wild Fork combines the expertise of culinary professionals and the latest technology to provide customers an unparalleled shopping experience. With a growing footprint across the nation, Wild Fork prides itself on offering diverse choices ranging from high-quality proteins to ready-to-cook meals, all sourced with stringent quality checks. The company fosters a culture founded on core values such as determination, simplicity, humility, and ownership, which ensures that employees and management alike strive for excellence while maintaining a supportive and respectful work environment.

The role of a Retail Store Associate at Wild Fork presents a unique opportunity for individuals passionate about cooking and customer service. Employed on an hourly basis with compensation starting at $20 an hour plus a performance-based monthly bonus, this position merges the dynamic aspects of retail with culinary expertise. As a member of the Wild Fork team, you will receive training to become a personal chef and a friendly butcher, enabling you to provide expert product knowledge and helpful cooking recommendations tailored to customer preferences. Your responsibilities include ensuring inventory control to maintain product freshness, replenishing stock, picking and packing online orders, and efficiently managing the checkout experience.

This role is well-suited for individuals seeking to grow their career in a food-focused retail environment, with opportunities to advance through hands-on culinary training and a supportive team atmosphere. You will act as a brand ambassador, showcasing enthusiasm for the company’s products, educating customers, and personalizing their shopping experience. Working in fast-paced and sometimes challenging conditions such as extreme temperatures in walk-in freezers, you should be physically capable and ready to undertake varied tasks including lifting, rotating stock, and maintaining cleanliness.

Wild Fork encourages teamwork, integrity, and a proactive approach to responsibilities. This comprehensive role challenges associates to utilize their communication skills to connect with customers, manage operational requirements including cashier duties and price updates, and handle e-commerce order processing. Additionally, you will be expected to participate in ongoing culinary and product education initiatives, which reinforce the brand’s commitment to quality and customer satisfaction.

Joining Wild Fork means becoming part of a company dedicated not only to offering excellent products but also to fostering employee growth through benefits such as medical and dental insurance, retirement plans, culinary training, and paid time off. As an integral team member, you will have access to enticing perks like free shipping, product giveaways, and store allowances to encourage product familiarity and personal enjoyment. This position offers a stimulating work environment for those who love food, are driven to provide outstanding customer service, and wish to be part of a vibrant retail food company that values innovation and dedication.

Job Requirements

  • high school degree or GED preferred not required
  • one year of customer service experience in retail, hospitality, or restaurant required
  • excellent verbal communication skills
  • ability to work cooperatively in a team environment
  • determination and time management skills
  • ownership attitude and responsibility
  • respectful interpersonal behavior
  • strong problem solving skills
  • passion for food and customer service preferred
  • excellent organizational skills
  • dependable and committed
  • basic math proficiency
  • ability to handle peak workloads
  • flexible availability including varied shifts
  • ability to lift up to 50 pounds
  • ability to work in cold environments such as walk-in freezers
  • standing and walking for 8-10 hours
  • physical movement around store departments

Job Qualifications

  • high school degree or GED preferred not required
  • one year of customer service experience in retail, hospitality, or restaurant required
  • excellent verbal communication skills with ability to connect and listen to customers
  • ability to work with integrity as part of a team
  • determination to deliver quality results with effective time management and prioritization
  • ownership mentality with responsibility for personal success
  • respectfulness and value for others' opinions
  • strong problem analyzing and cognitive skills
  • enthusiasm and passion for food and customer service preferred
  • excellent organizational and multitasking skills
  • dependability and commitment
  • fundamental math skills including addition, subtraction, multiplication, and division
  • ability to meet seasonal workload peaks and deadlines
  • availability to work flexible schedules including early mornings, evenings, weekends, and holidays

Job Duties

  • be a brand ambassador by enthusiastically promoting quality products and educating customers
  • become a product and culinary expert by participating in training to provide cooking tips and recipes
  • provide a friendly butcher-style shopping experience by personalizing customer interactions
  • assist customers with checkout and ensure a memorable purchasing experience
  • perform stocking duties including lifting up to 50 pounds, rotating products, ordering, dusting, and cleaning
  • oversee daily price changes and manage cash register operations
  • process and fulfill customer e-commerce orders and coordinate timely product delivery

Job Criteria

Experience

No experience required


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