Retail Store Associate

Irving, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $16.00 - $19.90

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

employee discount

Culinary Training

Paid vacation

Job Description

Wild Fork is a dynamic retail company specializing in providing premium quality meats and culinary products to food enthusiasts and professionals alike. Known for its commitment to quality and customer satisfaction, Wild Fork operates a chain of retail stores designed to bring fresh, high-quality protein directly from their climate-controlled fulfillment centers to customers' tables. The company prides itself on combining exceptional product knowledge with a passion for food, aiming to create a unique and educational shopping experience for all guests. As the food industry continues to evolve with a focus on freshness and culinary expertise, Wild Fork stands out by not only offering outstanding products but also by cultivating a workforce that embodies their brand values such as determination, simplicity, humility, and ownership. Wild Fork offers full-time employment with a competitive pay scale ranging from $16.00 to $19.90 per hour, alongside a robust package of benefits including health, dental, and vision insurance, 401(k) retirement plans, and employee discounts.

The role of Retail Store Associate at Wild Fork is more than just a sales position; it is a career opportunity for those who love to cook and eat and are interested in advancing their culinary knowledge while delivering excellent customer service. In this role, the associate is trained to become both a personal chef and a friendly butcher, equipped with deep product knowledge to help customers select the best proteins and share cooking tips for an enhanced culinary experience. Responsible for inventory management, replenishment of stock, fulfillment of online orders, and ensuring a smooth checkout process, the associate plays a pivotal role within the store's daily operations. The position requires the ability to work in a cold environment, such as walk-in freezers, lift up to 50 pounds, and stand or walk for extended hours. The company values team players who take ownership of their work, possess strong communication skills, and demonstrate enthusiasm for food and customer service. This position offers comprehensive culinary training and various programs designed to promote career growth and development. Overall, Wild Fork seeks passionate individuals to join their team who are eager to contribute to a memorable customer experience while growing their skills in a supportive and engaging environment.

Job Requirements

High school degree or GED preferred not required
one year of customer service experience in retail, hospitality, or restaurant is required
excellent verbal communication skills
ability to work a flexible schedule including early mornings, evenings, weekends, and holidays
physically able to lift up to 50 pounds
able to stand or walk for up to 8-10 hours
able to work in extremely cold temperatures such as walk-in freezers
strong organizational skills
basic math skills
dependable and committed
able to meet seasonal workload demands

Job Qualifications

High school degree or GED preferred not required
one year of customer service experience in retail, hospitality, or restaurant is required
excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required
work with integrity as a team toward a shared vision
be determined and deliver superior results with a sense of urgency, time management, and prioritization
treat it like you own it –take ownership and responsibility to be successful
acts with respect and values other opinions
strong cognitive skills, including problem analyzing
enthusiasm and passion for food and customer service preferred
excellent organizational and multitasking skills
show dependability and commitment
fundamental math functions such as addition, subtraction, multiplication, and division
ability to meet seasonal peaks, workloads, and deadlines
the availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Job Duties

Be a brand ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
provide a butcher friendly shopping experience by personalizing every step of the way
assist customers during the check-out process and deliver an experience to remember
perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
oversee daily price changes and manage cash register as required
process customer e-commerce orders and oversee timely product hand out for deliveries
must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
performs other related duties