Retail Store Associate

Wylie, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.00 - $19.90

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Culinary Training

Tenure Program

Higher Education Programs

Vacation Time

paid holiday

birthday PTO

monthly bonus potential

Free shipping

Product giveaways

store shopping allowance

Job Description

Wild Fork is a leading retail establishment specializing in premium quality meat and protein products. Known for offering an exceptional selection of fresh, high-quality cuts, Wild Fork prides itself on delivering not just products but a culinary experience to its customers. With a commitment to freshness, quality, and customer satisfaction, Wild Fork has revolutionized the way consumers shop for meat by providing expert knowledge, personalized service, and convenient shopping options, including online ordering and fast delivery. The company culture is driven by strong core values such as determination, simplicity, availability, humility, sincerity, discipline, and ownership, fostering an environment that promotes growth, teamwork, and excellence. Wild Fork operates as a fast-growing retail store that blends traditional butcher skills with modern culinary expertise to provide customers with the best possible product recommendations and shopping experience.

The Retail Store Associate role at Wild Fork is a full-time position that offers a competitive hourly wage between $16.00 and $19.90. This role is ideal for individuals who have a passion for food and cooking and who appreciate the importance of product knowledge and customer service. As a Wild Fork Team Member, your primary responsibility is to create memorable experiences for customers by serving as both a friendly butcher and a personal chef. You will undergo comprehensive training to become an expert in products and culinary applications, enabling you to provide tailored recommendations and cooking tips to customers. In addition to delivering exceptional customer service, you will be entrusted with inventory control duties to maintain product freshness and availability. Your tasks will include replenishing stock, managing the cash register, processing e-commerce orders, and ensuring smooth delivery of online purchases.

Working in this role requires physical stamina as you will be lifting up to 50 pounds, working in extremely cold environments such as walk-in freezers, standing, and walking for extended periods. This position offers continuous learning opportunities through culinary training and higher education programs, encouraging career growth within the company. The role supports a flexible schedule including early mornings, evenings, weekends, and holidays to meet operational needs. Wild Fork values integrity, teamwork, ownership, and enthusiasm for food, making it an excellent workplace for those looking for a dynamic environment where they can develop professionally and personally. The company also offers a variety of benefits to its associates, enhancing work-life balance and creating a supportive and rewarding workplace culture.

Job Requirements

high school degree or GED preferred not required
one year of customer service experience in retail, hospitality, or restaurant is required
excellent verbal communication skills
ability to work with integrity as a team toward a shared vision
determination and ability to deliver superior results
ownership and responsibility mentality
respect and value for other opinions
strong cognitive problem analyzing skills
enthusiasm and passion for food and customer service preferred
excellent organizational and multitasking skills
dependability and commitment
fundamental math skills
ability to meet seasonal peaks and deadlines
availability to work a flexible schedule including early mornings, evenings, weekends, and holidays

Job Qualifications

high school degree or GED preferred not required
one year of customer service experience in retail, hospitality, or restaurant is required
excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required
work with integrity as a team toward a shared vision
be determined and deliver superior results with a sense of urgency, time management, and prioritization
treat it like you own it - take ownership and responsibility to be successful
acts with respect and values other opinions
strong cognitive skills, including problem analyzing
enthusiasm and passion for food and customer service preferred
excellent organizational and multitasking skills
show dependability and commitment
fundamental math functions such as addition, subtraction, multiplication, and division
ability to meet seasonal peaks, workloads, and deadlines
the availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Job Duties

be a brand ambassador - enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
provide a butcher friendly shopping experience by personalizing every step of the way
assist customers during the check-out process and deliver an experience to remember
perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
oversee daily price changes and manage cash register as required
process customer e-commerce orders and oversee timely product hand out for deliveries
must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
perform other related duties