Retail Store Associate

Venice, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Exact $20.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Culinary Training

Vacation Time

paid holiday

Monthly bonus

Job Description

Wild Fork is a dynamic and rapidly growing retail company specializing in high-quality frozen meats and culinary products. Renowned for its commitment to delivering fresh and delicious proteins directly to customers through both physical stores and e-commerce platforms, Wild Fork takes pride in offering exceptional product variety and culinary expertise. The company is dedicated to providing outstanding customer service, innovative food solutions, and knowledgeable support to all its guests. Known for cultivating a culture rooted in values like determination, simplicity, humility, and ownership, Wild Fork empowers its team members to grow professionally while contributing to a vibrant, customer-focused environment.

As a Retail Store Associate at Wild Fork, you will be more than just a store employee; you will become a personal chef and friendly butcher, equipped with extensive product knowledge to help customers select and prepare their favorite dishes and proteins. This role demands enthusiasm for food and cooking as well as excellent interpersonal skills to provide a personalized and memorable shopping experience. Responsibilities include managing inventory to ensure product freshness and availability, replenishing stock, packing online orders, and assisting customers at checkout. The position offers a competitive compensation rate of $20 per hour plus monthly bonuses based on performance. Employment here is an excellent opportunity for those who are passionate about cooking and eager to develop a career in retail with a culinary focus.

The Retail Store Associate plays a vital role in representing the Wild Fork brand, promoting company values, and delivering superior service. Training is provided to develop expertise in both product knowledge and culinary skills, enabling associates to confidently recommend recipes and cooking tips to customers. Employees must be physically able to perform stock-related duties such as lifting up to 50 pounds, working in cold environments like walk-in freezers, and standing or walking for extended periods during shifts. As a team member, you are expected to uphold Wild Fork’s core values of sincerity, discipline, and ownership by taking responsibility for your work and working cooperatively with colleagues.

This role also offers varied work including overseeing price changes, managing cash registers, processing e-commerce orders, and maintaining store cleanliness. The position is ideal for someone who thrives in a fast-paced retail environment and enjoys engaging directly with customers. Flexibility is essential as the role requires working different shifts, including early mornings, evenings, weekends, and holidays.

In summary, a Retail Store Associate at Wild Fork is a customer-oriented professional who combines a passion for food with strong retail skills. This career opportunity is designed for individuals seeking advancement and a rewarding work experience in a company that values integrity, teamwork, and culinary passion. Wild Fork provides an inclusive work environment along with comprehensive benefits and career development programs, making it a compelling choice for culinary enthusiasts and retail professionals alike.

Job Requirements

High school degree or GED preferred not required
One year of customer service experience in retail, hospitality, or restaurant is required
Excellent verbal communication skills
Ability to work a flex schedule including early mornings, evenings, weekends and holidays
Ability to meet seasonal peaks, workloads, and deadlines
Physically able to lift up to 50 pounds
Able to work in cold environments
Strong organizational skills
Basic math proficiency

Job Qualifications

High school degree or GED preferred not required
One year of customer service experience in retail, hospitality, or restaurant is required
Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required
Work with integrity as a team toward a shared vision
Be determined and deliver superior results with a sense of urgency, time management, and prioritization
Treat it like you own it - take ownership and responsibility to be successful
Acts with respect and values other opinions
Strong cognitive skills, including problem analyzing
Enthusiasm and passion for food and customer service preferred
Excellent organizational and multitasking skills
Show dependability and commitment
Fundamental math functions such as addition, subtraction, multiplication, and division
Ability to meet seasonal peaks, workloads, and deadlines
The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Job Duties

Be a brand ambassador - enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
Provide a butcher friendly shopping experience by personalizing every step of the way
Assist customers during the check-out process and deliver an experience to remember
Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
Oversee daily price changes and manage cash register as required
Process customer e-commerce orders and oversee timely product hand out for deliveries
Must be able to work in an extremely cold environment - pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
Performs other related duties