Retail Store Area Team Leader (Assistant Team Leader)

Providence, RI, USA|

Job Overview

Compensation

Hourly

Range $24.00 - $39.00

Benefits

associate discount

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

critical illness coverage

accident coverage

Flexible spending account

short-term disability

Tuition Reimbursement

Referral Bonus

profit sharing bonus

401k

Vacation and travel discounts

Job Description

OSJL is a leading retail company known for providing exceptional shopping experiences through high-quality merchandise and outstanding customer service. The company thrives on innovation and efficiency, utilizing technology to enhance operations and foster a collaborative environment. OSJL places great emphasis on team development, customer satisfaction, and maintaining a positive store culture that aligns with its strategic goals. With a dedication to employee growth and well-being, OSJL offers competitive pay, comprehensive benefits, and opportunities for career advancement.

The position of Store Area Team Leader at OSJL is a pivotal role that ensures the smooth functioning of all operational and merchandising aspects within the store. This role involves managing merchandise flow, maintaining compliance with company standards, and leading a motivated, high-performing team. The Store Area Team Leader acts as a key support to the Store Team Leader, stepping in during absences and helping to achieve store revenue goals through effective leadership and operational excellence. This role demands a thorough understanding of merchandising principles, freight operations, and technology utilization to maximize productivity and customer satisfaction. The ideal candidate is a strategic leader who can inspire associates, manage inventory, and foster a positive store environment that drives sales and enhances the customer experience.

Compensation for this role ranges from $24 to $26 per hour, with overtime eligibility at rates between $36 and $39 per hour. OSJL supports its employees with a robust benefits package, including health, dental, and vision insurance, paid time off, wellness programs, and retirement savings options. The company is committed to supporting employee growth through tuition reimbursement, referral bonuses, and profit-sharing opportunities, making this position an excellent fit for driven professionals aiming to build a rewarding retail management career.

Job Requirements

high school diploma or equivalent
4+ years of retail management experience or equivalent
proficiency in Google platform tools
experience with HCM and business intelligence tools preferred
ability to lead and motivate teams effectively
strong organizational and multitasking skills
excellent communication and interpersonal skills
ability to work in a physically demanding environment
willingness to travel as needed
ability to adapt to varying store conditions
commitment to maintaining company standards and policies

Job Qualifications

4+ years of previous retail management experience or equivalent combination of education and experience
proficient in Google platform (Sites, Slides, Drive, Docs, Sheets)
preferred experience with HCM and business intelligence tools

Job Duties

support company programs flawlessly to maximize revenue and achieve store goals
ensure the store runs smoothly in the absence of the Store Team Leader, demonstrating leadership capabilities
reconcile daily funds according to store closing procedures
lead and support an efficient freight flow process, maintain a well-organized backroom, and achieve a 24-hour freight turnaround
leverage technology to maximize scheduling effectiveness in managing freight
partner with the Store Team Leader to maintain optimal store inventory levels and proper merchandising
lead and support timely and accurate product placement on the sales floor in compliance with company standards
collaborate on merchandising strategies that drive sales and optimize inventory turnover
monitor, lead, and assist with freight flow to ensure efficient product receipt, processing, and stocking
coordinate the receiving team to ensure accurate receipt and inspection of merchandise
identify and address product shortages or overstocks
support recruitment, training, and development of store associates
identify and nurture high-potential associates for future growth
foster a stable and knowledgeable team environment
ensure the store exceeds company standards for merchandising, cleanliness, and presentation
lead by example in compliance with company policies and programs
cultivate positive working relationships with store leadership, associates, and field management
monitor and maintain exceptional customer service
maintain store cleanliness and visual standards
support HCM processes including associate data, timekeeping, benefits, and learning management systems
maintain Oracle systems to manage store-related expenses
review Domo Store Spotlight technology for productivity goals
use Thinktime for efficient store communications
utilize mobile devices to manage technology and operational expectations