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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Referral program
Flexible spending account
Disability insurance
Tuition Reimbursement
Paid Time Off
Profit sharing
Life insurance
Job Description
Ocean State Job Lot (OSJL) is a leading general merchandise retailer headquartered in the Northeastern United States. Operating over 150 stores and generating more than $850 million in annual revenue, OSJL has established itself as a cornerstone in the retail sector. In addition to its retail operations, the company manages a shopping center business worth over $75 million, where OSJL often serves as the anchor tenant in more than half of its centers. The company is deeply committed to providing exceptional value to customers while fostering a positive impact in the communities it serves. OSJL champions responsible retail practices that... Show More
Job Requirements
- Must be 18 years of age or older
- Availability to work as needed by the business including nights and weekends
- Ability to lift 35 lbs regularly
- Experience in retail environment
- Basic computer skills
- Ability to follow company policies and procedures
- Physical ability to perform extended periods of moving, ascending, descending, and using hand tools
- Must embrace customer service excellence and team collaboration
Job Qualifications
- 1 or more years professional experience in other retail environments required
- Prior customer service experience and training experience is preferred
- Prior merchandise ordering, receiving, stocking, and maintenance experience in retail preferred
- Computer skills including Google platform applications such as Email, Sites, Slides, Drive, Docs, Sheets
- Familiarity with Qlik is a plus
- Availability to work nights and weekends as needed
- Must be 18 years of age or older
Job Duties
- Champion exceptional customer service for diverse clientele, fostering a welcoming and inclusive environment through exemplifying the T.R.E.A.T. model
- Bridge the gap between customers and corporate customer service, ensuring effective resolution for all
- Promote Company-wide customer initiatives such as donations, loyalty programs, and promotions
- Create effective work schedules for your assigned area
- Provide guidance and support to your team to ensure task completion and cultivate a collaborative, motivating environment
- Support training for store associates in your area, fostering opportunities for growth across all levels
- Manage merchandise presentation, ensuring timely adherence to Company guidelines
- Maintain accurate signage and ticketing, exercising control through proper ordering, backroom stock management, and sales floor flow
- Verify pricing accuracy of incoming shipments, report errors and discrepancies, and perform daily manifest checks
- Identify, separate, and display priority items effectively
- Handle packaways, Return To Warehouse shipments, transfers, recalls, and returns in accordance with Company policies
- Uphold all store safety and maintenance standards
- When designated, supervise store operations, including opening and closing procedures
- Operate a cash register as needed
- Adhere to all Company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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