Retail Store Area Supervisor -(Key Holder) - Full Time

Ocean State Job Lot (OSJL) is a major general merchandise retailer based in the Northeast United States, operating over 150 stores with annual revenues exceeding $850 million. In addition to retail stores, OSJL is a key anchor tenant in over half of its owned shopping centers, which collectively generate over $75 million in shopping center business. The company is dedicated to offering outstanding value to its customers through a broad assortment of quality products at competitive prices, positioning itself as a leading choice for customers seeking variety and savings. OSJL is deeply invested in creating positive community impact and exemplifies a commitment to fostering responsible retail models that benefit both customers and local communities. This holistic approach reinforces OSJL's reputation not only as a retailer but also as a company striving to make a meaningful difference beyond the sales floor.

The Store Area Supervisor role at Ocean State Job Lot is a crucial leadership position focused on overseeing daily operations and merchandising within designated store areas. This position ensures efficient freight movement while sustaining a superior shopping experience for customers. The supervisor will work closely under the guidance of a designated Team Leader, acting as a bridge to foster teamwork and operational excellence. A significant aspect of this role is its function as a development path towards future leadership roles within OSJL, encouraging associates to embrace ongoing learning and career progression.

Key responsibilities include championing exceptional customer service by applying the Company's T.R.E.A.T. model, facilitating strong relationships between customers and corporate support for timely issue resolution, and promoting company-wide initiatives such as donations, loyalty programs, and special promotions. Additionally, supervisors are responsible for creating effective work schedules, supporting team training and development, managing merchandise presentation consistent with company policies, and handling inventory control tasks such as verifying shipment pricing, managing backroom stock, and controlling sales floor flow.

Beyond operational tasks, the Store Area Supervisor is responsible for maintaining store safety and cleanliness, performing opening and closing procedures when designated, and operating cash registers as necessary. This role requires a proactive and detail-oriented approach to ensure compliance with all company policies and foster a collaborative, motivating work environment. The compensation for this opportunity ranges from $18.00 to $20.00 per hour, commensurate with experience and position.

OSJL supports its associates with a comprehensive benefits package that emphasizes well-being, financial security, and professional development. Associates receive a 30% discount on merchandise, generous paid time off including sick leave and holidays, and access to resources supporting personal and family care needs through Wellbeing Time and Care.com access. Health and wellness benefits include medical, dental, vision, life, critical illness, and accident coverage. Employees also enjoy flexible spending accounts to manage healthcare and dependent care costs, income protection via short-term disability, and personalized healthcare support through Accolade Care. The company encourages continuous growth through tuition reimbursement programs, offers profit sharing bonuses, a 401K retirement savings plan, referral bonuses, and unique vacation opportunities alongside partner company discounts. OSJL fosters an inclusive and supportive work environment designed to help employees thrive both personally and professionally while contributing meaningfully to the company’s ongoing success.